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Tailor your resume to this STORE/NIGHT CLERK role.
Rezi rewrites your resume against The Kroger Co.'s job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the STORE/NIGHT CLERK posting at The Kroger Co. — free, in seconds.
About the Role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment for customers by answering product questions.
- Gain and maintain knowledge of department products to respond to customer inquiries and make suggestions.
- Recommend grocery items and inform customers of specials.
- Check product quality for freshness and review sell-by dates.
- Label, stock, and inventory department merchandise.
- Provide customers with fresh products they have ordered.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with sales ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Comply with safety procedures and identify/notify management of unsafe conditions.
- Inspect equipment and notify management of any items needing repair.
- Notify management of customer or employee accidents.
- Report all safety risks/issues and illegal activity.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math (counting, addition, and subtraction).
- Effective communication skills.
- Any retail experience.
- Second language (speaking, reading and/or writing).
Skills
- Customer service
- Sales
- Product knowledge
- Communication
- Math
- Food safety
- Safety procedures