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About the Role
AssessFirst is seeking an experienced Strategic Account Manager to expand and develop its enterprise customer base across the UK and international markets. This role involves becoming a trusted strategic advisor to leading organizations, helping them transform talent acquisition and development while driving commercial growth.
Responsibilities
- Own and grow a portfolio of enterprise customers.
- Develop strategic account plans and drive Net Revenue Retention.
- Build relationships with senior HR and business leaders.
- Lead Executive and Quarterly Business Reviews.
- Identify expansion, cross-sell and upsell opportunities.
- Negotiate renewals and multi-year partnerships.
- Partner with Customer Success to maximise customer outcomes.
- Work with Marketing to create customer advocacy, case studies and thought leadership.
- Maintain accurate forecasting and CRM discipline.
Requirements
- Experience managing and growing Enterprise SaaS accounts.
- A strong track record of renewal, retention and expansion.
- Confidence engaging senior stakeholders and executive buyers.
- Strategic commercial thinking and excellent account planning skills.
- Experience working cross-functionally with Customer Success, Product and Marketing.
- Strong CRM and forecasting discipline.
- UK-based with the right to work.
Location
- UK
Work Type
- Remote-first
Experience Level
- Experienced
Salary/Compensations
- £55k base, £80k OTE (uncapped)
About the Company
- AssessFirst is an AI-powered Talent Intelligence platform helping organisations make smarter, fairer and more predictive hiring decisions.
- More than 3,500 organisations across 40+ countries trust AssessFirst, including AXA, Randstad, Greene King, Sellafield, The King’s Trust and Vision Express.
- We’re a team of 110+ people with bold ambitions to become the global leader in Talent Intelligence.