Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Change Lead and Supplier Oversight role.

Rezi rewrites your resume against Lloyd's Market Association's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Change Lead and Supplier Oversight posting at Lloyd's Market Association — free, in seconds.

About the Role

This role is central to leading change and project activity within the Lloyd's market, shaping and delivering initiatives that enhance market operations. It involves representing the market's interests through oversight of key suppliers and services, offering a unique opportunity to influence the future of the Lloyd's market by turning ideas into practical outcomes.

Responsibilities

Lead a portfolio of market change initiatives from conception through to delivery and continuous improvement, focusing on modernization, digitization, standards, and process improvements.
Oversee key suppliers and services, monitoring performance, incidents, and operational risks to ensure potential market impacts are understood and addressed.
Review and constructively challenge business cases, project initiation documents, budgets, delivery plans, and other change materials.
Translate ideas and requirements into practical plans, securing sponsorship and support from relevant LMA committees and presenting recommendations to committees and the LMA Board.
Work with suppliers, consultants, and delivery partners to maintain direction across multiple projects and build support across managing agents, Lloyd's, and other market stakeholders.
Act as the LMA's change subject-matter expert, supporting colleagues and championing improvements to change governance, processes, standards, and reporting.
Support the transition of delivered services and capabilities into ongoing market ownership, including future funding and improvement arrangements.

Requirements

A recognized qualification in project, programme, or change management, or equivalent practical experience.
Broad experience in programme, portfolio, or change management across various project types and delivery methodologies.
Strong understanding of project and programme governance, including business cases, project initiation documents, budgets, delivery and testing plans, risks, dependencies, and reporting.
Ability to critically assess project documentation, identify risks and gaps, and provide constructive, evidence-based challenge and recommendations.
Experience overseeing suppliers and externally delivered services, including service performance, change, risk, and governance.
Ability to manage multiple suppliers, projects, and workstreams simultaneously while maintaining visibility of priorities, progress, risks, and intended outcomes.
Understanding of the Lloyd’s market structure and the roles of managing agents, brokers, coverholders, Lloyd’s, the LMA, suppliers, associations, and regulators.
Ability to translate complex or technical information into clear business requirements, recommendations, and decisions.
Confidence presenting business cases, proposals, and recommendations to senior stakeholders, committees, and boards.
Relevant experience within the Lloyd’s market or an organization that works closely with it.
Relevant experience in programme management, portfolio management, change leadership, or a senior portfolio PMO role.
Experience leading or overseeing change delivered through third-party suppliers, consultants, or delivery partners.
Experience reviewing and challenging project governance, plans, budgets, risks, reporting, and delivery materials.
Experience building support for change across complex stakeholder groups where outcomes are achieved through influence rather than direct authority.
Experience supporting change from business case development and funding approval through to delivery, adoption, and ongoing improvement.
Experience presenting to and working with senior stakeholders, governance groups, committees, or boards.
Understanding of Lloyd’s market terminology, structures, and governance.

Skills

Agile
PRINCE2
PMP
Waterfall
Project management
Programme management
Change management
Portfolio management
Supplier oversight
Governance
Stakeholder management
Influence
Collaboration
Problem-solving
Resilience
Adaptability

Location

London EC3
Elsewhere in the UK

Work Type

Flexible working
Remote
Onsite

Experience Level

Early career Head of Change
Experienced Programme Manager
Senior PMO Manager

Education Level

Recognised qualification in project, programme or change management, or equivalent practical experience

Benefits

Competitive pension package with a generous employer contribution
Industry-leading flexible working policy
Generous annual leave allowance
Option to buy and sell holiday
Additional paid leave for key life events

About the Company

The Lloyd’s Market Association (LMA) represents the interests of over 50 Lloyd’s managing agents and members’ agents.
The LMA's purpose is to make the market a better place and maintain the Lloyd’s market’s position as the pre-eminent leader in specialty and commercial risk.
The LMA sits at the centre of the Lloyd’s market, a world-leading global marketplace for complex risk.
The LMA advocates on behalf of its members with key stakeholders, including governments, regulators, and the Corporation of Lloyd’s.
The LMA provides technical and professional support, including developing model policy wordings and guidance on regulatory and legislative requirements.
The LMA Academy is a leading provider of Lloyd’s technical training.
The LMA drives forward a digitalization agenda for the market.
The LMA is a strong advocate of advancing the market’s inclusive culture.
Collaboration is at the core of what the LMA does, engaging closely with members and partnering with Lloyd’s and other market associations.
The LMA is a small organisation with significant market reach and impact.