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Build and maintain an all-inclusive schedule for the company.
Maintain excellent response times to schedule changes and actively problem solve to acquire an adequate number of trucks (BLS and ALS) on the road.
Ensure all locations are properly staffed with Emergency Personnel (EMTs, EVOs and Paramedics) to maintain on-time performance.
Foresee challenges with upcoming schedules and communicate with personnel to fill voids.
Schedule staff appropriately by understanding availability, company needs, and creating mutually beneficial schedules.
Orient new hires by matching them with their FTO based on availability and training timelines.
Control and manage PTO, Shift Changes, SWAPs, Call Outs, etc. for all field staff.
Oversee all hours to moderate overtime and ensure employees meet their minimum hour requirement.
Manage short staffing challenges by finding personnel and negotiating terms.
Be proficient at utilizing scheduling software to create efficient personnel scheduling.

Demonstrates a respectful/professional can-do attitude toward clients and coworkers.
Encourages teamwork, open communication, and exceptional customer service.
Demonstrates ethics and integrity by being truthful and transparent to all field employees.
People-oriented -- enjoys interacting with people and working on group projects.
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.
Detail-oriented -- would rather focus on the details of work than the bigger picture.

Weekend Scheduling at Richmond County Ambulance Service

Weekend Scheduling