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About the Role
The International Technology team is seeking a Senior Product Manager to oversee technology systems and deployments for Wingstop's international markets. This role involves defining product components, roadmaps, and lifecycles in collaboration with various internal teams and franchisees, aiming for global standardization. The position also requires leading new market entries and innovative projects as part of a dedicated taskforce.
Responsibilities
- Define and execute product vision and strategy with cross-functional and regional stakeholders, focusing on user experience, market research, and scalability.
- Partner and influence cross-functionally to translate business needs into technology capabilities.
- Build coalitions and partnerships across the business to support product vision and strategy.
- Identify and evaluate third-party technology vendors and capabilities.
- Manage third-party vendors to develop technology products, ensuring system integration for experience parity and data accessibility.
- Devise and templatize measurable product success metrics.
- Create business case reporting for roadmap items.
- Lead new region/market entries and innovative projects as part of a taskforce.
Requirements
- 5-8 years of experience in product management for companies with an international footprint.
- 3+ years of physical retail or restaurant experience preferred.
- Deep experience in API integrations, commerce technologies, and marketing technologies.
- Experience in enabling data transfer consistency across diverse solutions is highly preferred.
- Customer-experience acumen with deep knowledge of user experience testing practices.
- Metrics-centric with deep experience in KPI formation and metrics reporting.
- Ability to routinely shift priorities among simultaneous projects while upholding quality and urgency.
- Excellent reading and writing skills with clear communication abilities for all management levels.
- Technical knowledge in MS Office (Excel, PowerPoint, Word), Power BI, and Project Management software.
- Ability to learn new applications.
- Ability to guide less senior product managers on the team.
Skills
- Product Management
- API Integrations
- Commerce Technologies
- Marketing Technologies
- Data Transfer Consistency
- User Experience Testing
- KPI Formation
- Metrics Reporting
- Project Management
- System Integration
- MS Office (Excel, PowerPoint, Word)
- Power BI
Location
- International
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Unlimited paid time off for exempt employees
- One paid volunteer day
- Competitive bonus structure for eligible roles
- Team member stock purchase plan
- Health savings or flexible spending account options
- 401k matching
- Comprehensive medical, dental, and vision benefits
- Basic life and AD&D insurance provided
- Pet insurance
- Education Assistance
- Wellness reimbursement program
- Paid maternity and paternity leave
- Lunch provided twice weekly
- Discount on Wingstop gift cards
- Onsite game room
About the Company
- Wingstop's mission is to Serve the World Flavor, having served over a billion wings since opening in 1994.
- The company is one of the fastest-growing brands in the restaurant industry, driven by flavor and its people.
- Wingstop's core values are entrepreneurial, service-minded, fun, and authentic, fostering a crave-worthy culture and talented team.
Equal Opportunity
- Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.