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Don't guess if your resume is good enough.
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About the Role
ELS is seeking a Front Desk Supervisor to provide exceptional customer service and ensure memorable guest and resident experiences.
Responsibilities
- Act as the property liaison, providing information and responding to guest and resident inquiries in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with the Property Manager to address inquiries promptly and professionally.
- Prioritize customer satisfaction by addressing conflicts and solving problems.
Requirements
- High school diploma or equivalent experience.
- 1+ years of experience in customer service.
- Exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Skills
- Customer service
- Organizational skills
- Attention to detail
- Computer literacy
Location
- Lake George, New York
Work Type
- Full-time
Experience Level
- 1+ years
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18.00 - $18.00 per hour
Benefits
- Medical, dental, and vision plans
- Generous 401(k) employer match
- Paid vacations, holidays, and sick time
About the Company
- ELS is an organization with a culture of recognition and a reputation for excellence.
- Visit www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
Equal Opportunity
- As an Equal Opportunity Employer, we welcome and thank all applicants.