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About the Role
As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
Responsibilities
- Accurately enter and communicate patient charges
- Collect co-payments from patients as required by insurance guidelines
- Review registration information on file, verify insurance plan information
- Update and maintain patient insurance and demographic information
- Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
- Schedule patient appointments
- Communicate with providers and staff throughout daily events
Requirements
- At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
- Ability to understand and communicate patient insurance information in a clear and professional manner
- Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
- Proficiency in using computer databases including typing accuracy
- High level of professionalism and self-motivation
- Ability to work at least one evening per week and two Saturdays per month to meet patient needs
Location
- Glen Mills
- Bryn Mawr
- Bucks County
Work Type
- Full-time
Experience Level
- 3+ years
About the Company
- Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania.
- We help bring the world into focus so our patients can achieve and enjoy all life has to offer.
- We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life.
- We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with.
- We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!