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About the Role
Xsolla is seeking a Senior Delivery Manager to enhance clarity, coordination, and operational discipline within product development teams. This role is central to product execution, ensuring alignment on priorities, dependencies, timelines, and changes by collaborating with Product Managers, Engineers, Designers, Analytics, Marketing, and other Delivery Managers. The Senior Delivery Manager will manage the team's operating rhythm, including backlog and roadmap maintenance, facilitating engineering ceremonies, identifying risks, and communicating changes effectively. This position also involves identifying broader operational challenges and collaborating with leadership to improve team planning, communication, prioritization, and execution processes.
Responsibilities
- Collaborate with Product Managers, Engineers, Designers, Analytics, Marketing, Project Managers, and stakeholders to ensure initiative alignment.
- Maintain visibility into cross-team dependencies, timelines, priorities, and risks.
- Proactively identify and resolve team misalignment issues.
- Ensure stakeholders understand team activities and their connection to broader product and business priorities.
- Facilitate engineering scrum ceremonies, including stand-ups, sprint planning, refinement, and retrospectives.
- Ensure clear decisions, owners, and next steps are established from meetings.
- Track blockers and risks through to resolution.
- Help establish a predictable and effective operating cadence between Product and Engineering.
- Build, maintain, and improve the team backlog and roadmap in partnership with Product and Engineering leadership.
- Ensure work is clearly prioritized, structured, and visible to stakeholders.
- Maintain clarity between committed roadmap work, future opportunities, operational improvements, and unscheduled backlog items.
- Identify dependencies, sequencing challenges, and resource conflicts before they impact delivery.
- Communicate changes to priorities, timelines, scope, and direction clearly and proactively.
- Help teams understand the rationale behind changes to provide necessary context for decision-making.
- Ensure important decisions and changes are documented and communicated consistently across impacted teams.
- Reduce confusion caused by fragmented or inconsistent communication.
- Identify recurring execution challenges, process breakdowns, organizational friction, and operational gaps.
- Collaborate with leadership to understand root causes and define strategies for addressing operational issues.
- Translate operational strategies into actionable team improvements.
- Continuously evaluate and improve planning, prioritization, communication, and execution processes.
- Encourage accountability across teams and drive issues toward resolution.
Requirements
- Exceptional written and verbal communication skills.
- Ability to communicate effectively across technical, product, creative, and business teams.
- Comfortable facilitating discussions with competing priorities or viewpoints.
- Ability to simplify complex situations and provide clear direction and context.
- Exceptional organizational skills with the ability to manage multiple initiatives, dependencies, stakeholders, and timelines simultaneously.
- Strong attention to detail while maintaining awareness of broader strategic priorities.
- Comfortable creating structure in environments where processes or responsibilities may not yet be clearly defined.
- Proactively identifies risks, gaps, dependencies, and areas of confusion.
- Consistently follows through on decisions, commitments, and open items.
- Takes ownership of driving issues toward resolution.
- Able to distinguish between isolated execution problems and broader systemic challenges.
- Comfortable working with leadership to improve how teams operate.
- Strong problem-solving skills and an ability to identify root causes.
- Able to balance immediate delivery needs with longer-term improvements to team effectiveness.
- Significant experience in Project Management, Program Management, Product Operations, or a similar role within a technology or software organization.
- Experience working closely with Product Management and Engineering teams.
- Strong understanding of Agile/Scrum development practices.
- Experience managing product roadmaps, engineering backlogs, and cross-functional dependencies.
- Experience working in complex organizations with multiple teams and stakeholders.
- Experience in gaming, payments, e-commerce, or technology platforms is a plus.
Skills
- Communication
- Organization
- Proactiveness
- Strategic Thinking
- Operational Thinking
- Agile/Scrum
- Backlog Management
- Roadmap Management
- Dependency Management
- Risk Management
- Change Management
- Problem-Solving
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- £55,000 - £80,000
About the Company
- Xsolla is a global video game commerce network and services company.
Equal Opportunity
- Xsolla is committed to protecting your personal information and respecting your privacy.
- Background checks will comply with local regulations, and your information will be handled confidentially.
- Xsolla will not sell or externally distribute any personal data received during the hiring process.