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About the Role
The Building Superintendent oversees day-to-day operations for a prominent permanent housing building, serving as the senior technical lead for all building systems, infrastructure, and preventive maintenance programs. This role ensures the building remains structurally safe, exceptionally clean, and highly maintained, directly supporting the organization's mission to end homelessness and enhance quality of life for tenants. The position manages a complex building environment and requires on-site residency and after-hours emergency coverage.
Responsibilities
- Lead day-to-day building operations, performing regular walk-throughs.
- Supervise Maintenance Supervisor(s) and Assistant Maintenance Supervisor(s).
- Oversee all major building systems, including boilers, HVAC equipment, domestic hot water systems, ventilation/exhaust, and specialized mechanical components.
- Monitor, manage, and optimize the Building Management System (BMS).
- Ensure the building is fully operational and ready for tours, fundraising activities, and public/private events.
- Oversee the maintenance of residential units, common areas, staff offices, and multiple commercial spaces.
- Perform general electrical, plumbing, carpentry, mechanical, and related trade work.
- Develop, implement, and manage a comprehensive preventive maintenance program.
- Maintain compliance with all FDNY, DOB, DOH, and other regulatory requirements.
- Monitor and address summonses, violations, and city complaints.
- Prepare for and lead all annual, building-wide inspections.
- Provide daily direction, coaching, and task assignments to maintenance staff and supervisors.
- Ensure timely and high-quality unit turnover, repair work, and work order resolution.
- Foster a collaborative, results-driven environment.
- Build and maintain relationships with internal and external partners and stakeholders.
- Respond to after-hours building emergencies and coordinate staff response.
- Oversee correction of emergency conditions involving critical systems.
- Assist in preparation of the annual maintenance department budget and manage operating expenses, inventory, and purchasing.
- Evaluate cost-saving opportunities, equipment life cycle planning, and capital replacement needs.
- Address tenant maintenance concerns professionally.
- Collaborate with internal departments and external partners.
- Perform other duties as assigned.
Requirements
- High School Diploma, GED, or Trade School Certification required.
- Minimum 7 years of experience in building operations, facilities maintenance, or related trades.
- Minimum 5 years of experience involving complex mechanical and HVAC systems.
- Minimum 3 years of supervisory or team lead experience in a facilities or maintenance environment.
- Extensive technical experience with low pressure boiler operations.
- Extensive technical experience with HVAC systems, including chillers, pumps, motors, air handlers, pneumatic/electric controls.
- Extensive technical experience with Building Management Systems (BMS).
- Prior experience with computerized maintenance management system platforms (Maintenance Connection or equivalent) required.
- Strong understanding of mechanical, electrical, plumbing, and structural systems.
- Ability to read and interpret technical drawings, schematics, manuals, and floor plans.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Familiarity with MRI or other property management systems preferred.
- Ability to work with diverse populations, including individuals experiencing mental illness and/or homelessness.
- Ability to read, write, and communicate effectively in English.
- Must reside on site and participate in emergency coverage rotation.
- Must complete any required building certifications within six months of hire.
Skills
- Building Operations
- Technical Oversight
- Supervision
- HVAC Systems
- Building Management System (BMS)
- Preventive Maintenance
- Regulatory Compliance
- Budget Management
- Purchasing
- Tenant Relations
- Emergency Response
- Microsoft Office Suite
- Computerized Maintenance Management System (CMMS)
Location
- East Harlem, 1760 Third Avenue
Work Type
- On-site
- Full-time
Experience Level
- Minimum 7 years of experience in building operations, facilities maintenance, or related trades
- Minimum 5 years of experience involving complex mechanical and HVAC systems
- Minimum 3 years of supervisory or team lead experience
Education Level
- High School Diploma, GED, or Trade School Certification
- Advanced technical training preferred
About the Company
- Located in East Harlem, 1760 Third Avenue, offers 434 units of permanent, supportive housing to low-income New Yorkers.
- The building features amenities such as a multi-purpose room, a fitness center, a computer lab, a medical suite, as well as office space for Breaking Ground's property management and social services teams.
- Breaking Ground's mission is to end homelessness and enhance quality of life for over 490 tenants.