Product Support Representative - Construction/Crane at Wajax | CA | Rezi

Product Support Representative - Construction/Crane at Wajax

Product Support Representative - Construction/Crane

Wajax · CA

2 weeks ago

Product Support Representative - Construction/Crane

Wajax · CA

15 days ago
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About the Role

Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.

Responsibilities

  • Manages Customer Satisfaction with Existing Construction, Forestry and Crane Territory Customers.
  • Identifies and resolves issues in a timely manner.
  • Attend to phone inquiries and demands from established and prospective clients.
  • Meet and exceed all established sales targets as determined monthly/annually.
  • Assist in the creation and submission of bids for National Customer opportunities.
  • Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.

Requirements

  • Knowledge of heavy equipment is an asset.
  • Knowledge of IMPACT selling process.
  • Must possess a valid driver’s license.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word and PowerPoint.
  • Proficiency in CRM (Salesforce preferred).

Work Type

  • Full-time

Experience Level

  • 2-3 years related experience in sales, marketing or equivalent business experience

Education Level

  • College diploma / Post secondary Education

Salary/Compensations

  • Base pay $50,000 per annum plus commission.

Benefits

  • Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
  • Wajax led e-learning, and product training through industry leading manufacturers.
  • Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
  • Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
  • Company matched pension plan.
  • Award-Winning Health and Wellness Program.

About the Company

  • Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.
  • We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.
  • Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.
  • People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Equal Opportunity

  • We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.
  • As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.