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About the Role
As a Systems Operations Specialist, you will play a critical role in ensuring the reliability, performance, and scalability of Nasdaq's mission-critical platforms and infrastructure. You will thrive in this position if you are analytical, accountability-driven, and collaborative, with a passion for technology and automation in a fast-paced, 24/7 global environment.
Responsibilities
- Monitor, maintain, and support production systems and applications running on-premises, AWS cloud environments and Kubernetes (EKS) clusters, ensuring consistent uptime, performance, and rapid incident resolution in a 24/7 global environment.
- Contribute to the design, implementation, and deployment of cloud-native platform capabilities, leveraging Infrastructure as Code (Terraform) and CI/CD pipelines (GitLab) to deliver scalable and reliable solutions.
- Build and maintain automation tools using Python, Bash, and PowerShell, while automating infrastructure provisioning, configuration management, and operational workflows across cloud environments.
- Collaborate with engineering and development teams to resolve operational issues, identify documentation gaps, and drive continuous improvements.
- Respond to incidents, service requests, and escalations in a timely manner, maintaining high standards of quality and clear communication across stakeholders.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field - or equivalent practical experience in technology or infrastructure operations.
- At least 4 years of experience in systems or technical operations, including application support and infrastructure management.
- Strong proficiency in scripting and automation using Python, Bash, or PowerShell, with experience building and maintaining operational tooling and automated workflows.
- Strong hands-on experience supporting Linux environments (RHEL preferred), including command-line administration, system troubleshooting, security best practices, and networking concepts such as TCP/IP, DNS, routing, load balancing, and connectivity troubleshooting.
- Experience with Kubernetes, including production support of containerized workloads and orchestration platforms such as Amazon EKS.
- Experience with public cloud platforms, preferably AWS, including core infrastructure, monitoring, networking, and security services.
- Clear communicator with experience working in collaborative, globally distributed teams; ability to work a rotating schedule including weekends.
- US based applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Skills
- Python
- Bash
- PowerShell
- Kubernetes
- Amazon EKS
- AWS
- Linux
- RHEL
- TCP/IP
- DNS
- Routing
- Load balancing
- Terraform
- GitLab
- Datadog
- Grafana
- CloudWatch
- CloudTrail
- Prometheus
- Chef
- Puppet
- Ansible
- GitHub Copilot
- Large Language Models
Location
- New York
- Toronto
Work Type
- Hybrid
Experience Level
- 4 years of experience in systems or technical operations
Education Level
- Bachelor's degree in Computer Science, Information Systems, or a related field - or equivalent practical experience
Salary/Compensations
- $90,000 - $153,000
Benefits
- Generous annual bonus/commission (short-term incentive)
- Equity (long-term incentive)
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Hybrid home/office schedule
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
About the Company
- Nasdaq is an equal opportunity employer.
- We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
- We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Equal Opportunity
- Come as You Are
- Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
- We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
- We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.