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About the Role
Deliver goods in full, on time, and in good condition, taking precautions to avoid damage or delay. Provide efficient and courteous service to customers.
Responsibilities
- Maintain a clean and tidy appearance at all times.
- Wear provided staff uniform and name tag.
- Ensure vehicles are mechanically sound, clean, and legally roadworthy through daily checks.
- Never operate a vehicle on a public road if it is not roadworthy.
- Perform basic repairs and maintenance during transit for accidents or breakdowns.
- Promptly report vehicle problems to the Transport Supervisor.
- Immediately report accidents to the Transport Supervisor.
- Familiarize yourself with company accident procedures.
- Report delays or accidents to the Traffic Office.
- Immediately report any changes to Driving Licence points and provide a new photocopy to the Transport Manager.
- Do not use company vehicles for private use.
- Check all items for delivery before loading and complete appropriate paperwork.
- Load own vehicle.
- Safely secure heavy loads and large goods for transport.
- Deliver goods according to instructions, noting special customer requirements.
- Drive carefully and considerately towards other road users.
- Avoid driving in bus lanes, breaking speed limits, blocking restricted junctions, or parking illegally where reasonably avoidable.
- Avoid receiving parking tickets.
- Prevent breakages during loading/unloading, unsafe stacking, or due to driving manner; use internal straps when necessary.
- Keep the company mobile phone switched on for messages and observe the Hands-Free Policy.
- Be polite and helpful to customers at all times.
- Immediately communicate customer problems or queries to the Transport Manager and seek instructions.
- Obtain a signed Proof of Delivery from the customer.
- Immediately notify Transport Supervisors or Planners of any frozen returns and await instructions.
- Report to Transport Supervisors at the end of the day.
- Ensure Driver Tacho Cards are downloaded daily.
- Complete a Returned Goods sheet for all returned items and place with goods in the Returns Area.
- Assist in the warehouse as instructed by the Transport Supervisor or Transport Manager.
- Work with the Technical Department, accountable for Food Safety, Legality, and Hygiene matters.
- Comply with and enforce company policies and procedures for food quality/safety checks and paperwork.
- Adhere to good storage and distribution processes.
- Ensure compliance with Driver’s Hours Regulation and Road Safety Regulation.
- Ensure compliance with the Working Time Directive Regulation.
- Maintain full records of work, rest, and driving activity using logbooks or digital tachograph cards.
- Immediately report to the Transport Manager any breaches of legality.
- Immediately notify the Transport Manager of any points endorsed on your license, including those from personal vehicle offenses.
Requirements
- Valid and Clean Category C Licence
- Valid CPC Driver Qualification Card
- Valid Digital Tachograph Card
- At least 3 years of experience driving under the Cat C entitlement
- High understanding of Driving Hours Rules, WTD Rules, and Vehicle Roadworthiness compliance
Skills
- Driving
- Customer Service
- Basic Repairs
- Food Safety
- Legality Compliance
- Hygiene Compliance
- Record Keeping
Location
- UK
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years
About the Company
- Tazaki Foods was founded in 1978 to import and distribute Japanese food and drink products in the UK.
- The company is the leading importer and wholesaler of traditional Japanese foods products in Europe.
- Tazaki Foods supplies Japanese restaurants, food service sector, and major supermarket chains throughout Europe.
- The company works in partnership with global suppliers to source high-quality Japanese products.
- Tazaki Foods is trusted by retailers and distributors to deliver fine quality products to a growing market.