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About the Role

OpenGov is seeking a Product Engineer II to take on increasing ownership of a product area with cross-functional exposure. This role is for developing practitioners who can contribute to discovery, roadmap input, and delivery with general direction from a lead, while growing their ability to operate independently. AI-native tooling accelerates execution — your job is to direct it toward the right outcomes for customers.

Responsibilities

Define and communicate the product vision for your area — grounded in customer research, competitive context, and business goals.
Conduct and synthesize customer discovery: translate what you hear into clear, defensible decisions about what to build and what to cut.
Own the product roadmap: prioritize ruthlessly, explain your reasoning publicly, and revise it when new facts warrant it.
Define user experience flows and interaction patterns within the design system; escalate to Experience Architects when genuinely new system-level patterns are required.
Write clear intent documents that AI tooling can execute against; review and own AI-generated specs for accuracy, completeness, and correctness.
Partner with engineering to unblock builds, resolve ambiguity in real time, and make decisions during the development cycle without becoming a bottleneck.
Track adoption, usage, and business outcome metrics; use them to drive the next iteration, not just to report status.
Represent your product in customer conversations, QBRs, and cross-functional reviews — the full commercial picture, not just the feature set.
Identify gaps in AI harnesses and design system coverage; surface them as platform investment requests with clear business justification.

Requirements

2–4 years of experience in product management, software engineering, or a closely adjacent technical role.
Ability to contribute to and navigate cross-functional engineering projects, with awareness of how your work connects to system architecture and broader team goals.
Experience conducting customer or stakeholder interviews, or translating technical requirements and user research into actionable engineering specs.
Solid written and verbal communication; can explain technical tradeoffs clearly, provide project updates, and incorporate feedback at key milestones.
Adapts to changing priorities and demonstrates a track record of shipping reliably.
Developing comfort with AI-assisted development workflows (e.g., AI-assisted coding, code review, or testing tools); willingness to become proficient is required.
Familiarity with design systems, component-based architecture, or API/data modeling is a plus.
Experience with modern SaaS architecture (APIs, cloud infrastructure, CI/CD) preferred.

Skills

AI-native tooling
Product management
Software engineering
Customer discovery
Roadmap prioritization
User experience design
Design systems
Technical writing
Cross-functional collaboration
Agile development
SaaS architecture
API
Cloud infrastructure
CI/CD

Location

Boston, MA

Work Type

Full-time

Experience Level

Mid-level

Salary/Compensations

$110,000 - $125,000

Benefits

Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
Collaborative office environment with weekly catered lunches

About the Company

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.