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About the Role

The Major Gifts Officer identifies, develops, manages, and grows strategic relationships with existing major donors and prospects, aiming to secure funding for MSF-USA. This role involves creating cultivation, stewardship, and solicitation plans for a portfolio of approximately 150 individuals giving over $25,000 annually, requiring close collaboration with MSF personnel to develop proposals aligned with donor preferences and MSF priorities.

Responsibilities

Design, develop, and deliver the organization's account management strategy.
Personally manage relationships with highly strategic donors.
Pursue strategic opportunities to create long-term value for the movement by cultivating partnerships or identifying and developing new geographies, markets, or donors.
Build trust and loyalty with potential donors by updating them on activities and developing long-term relationships with corporations or foundations.
Develop brand positioning based on the brand strategy and implement brand plans.
Develop and implement a donor contact plan to engage, renew, and upgrade existing donors.
Develop donor-specific solicitation plans that center donor communication preferences and funding interests.
Act as the first point of contact for donor queries and complaints, resolving them or referring complex issues.
Provide donor-centric service for a positive donor experience.
Develop and implement a donor engagement plan to identify and build relationships with prospective donors.
Employ creative outreach strategies, organizational updates, and special engagement opportunities for prospects.
Design and present compelling proposals tailored to donors’ interests and aligned with MSF priority initiatives.
Ensure proposals clearly articulate the impact of donor contributions.
Develop and execute personalized stewardship plans to ensure donors feel valued and informed.
Provide timely and accurate updates, reports, and acknowledgments to major donors.
Maintain accurate, comprehensive, and up-to-date donor records in the Salesforce CRM database.
Track all donor interactions and engagement activities to ensure data integrity.
Assist in the planning and execution of regional events designed to cultivate and steward major donors.
Leverage events to deepen donor relationships, showcase MSF’s work, and inspire greater investment.

Requirements

Minimum three years of development experience, preferably in Major Gifts or high-value partnerships.
Minimum three years of experience in portfolio management with high-value donors.
Experience with and knowledge of donor databases and contacts management, preferably Salesforce NPSP.
Knowledge about unique and region-specific philanthropic trends related to their portfolio.
Knowledge and interest in international affairs and humanitarian issues.
Ability to travel extensively.
No supervisory responsibility.

Skills

Adapting strategies and approaches to meet unique donor preferences, motivations, and communication styles.
Analyzing donor behavior, giving patterns, and feedback to identify growth opportunities and refine plans.
Balancing competing priorities to make mission-driven decisions.
Anticipating potential obstacles in donor relationships and identifying creative solutions.
Leveraging deep understanding of MSF’s mission, programs, and funding priorities to craft proposals.
Evaluating donor prospects and assessing alignment with MSF’s priorities.
Collaborating with cross-functional teams to address donor concerns.
Building strong relationships and delivering solutions geared to aiding others.
Managing complex, high-quantity, and sometimes contradictory information.
Taking a broad view when approaching issues, using a global lens.
Creating new and better ways for the organization to be successful.
Offering original ideas and appreciating others' creative ideas.
Consistently achieving results, even under tough circumstances.
Establishing bold goals for own performance.
Building partnerships and working collaboratively to meet shared objectives.
Communicating effectively across multiple modes, conveying a clear understanding of audience needs.
Recognizing the value of different perspectives and cultures.
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Operating effectively when things are uncertain or the way forward is not clear.
Adapting approach and demeanor in real time to match shifting situational demands.
Planning and prioritizing work to meet commitments aligned with MSF-USA goals.
Interpreting and applying understanding of key financial indicators.
Anticipating and adopting innovations in organizational digital and technology applications.
Determining and analyzing trends from collected data.
Planning and managing small project work assignments.
Applying knowledge of MSF-USA and the industry to advance organizational goals.

Location

New York

Work Type

Temporary
Full-time

Experience Level

Minimum three years of development experience
Minimum three years of experience of portfolio management

Salary/Compensations

$88,822 to $133,233

About the Company

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to people in need in over 70 countries, offering humanitarian assistance based solely on need.
MSF operates guided by medical ethics and principles of independence, impartiality, and neutrality, and bears witness to the experiences of its colleagues and patients.
MSF USA is one of 24 sections supporting the global movement through staff recruitment, fundraising, advocacy, and communications.
MSF USA welcomes candidates with diverse backgrounds and experiences to join in working toward MSF’s social mission.

Equal Opportunity

MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce.
We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.
We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
We provide reasonable accommodations for individuals with disabilities or religious beliefs and practices.
We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.