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About the Role
Humble Grape Liverpool Street is seeking a passionate Assistant Manager to support the General Manager and AGM in delivering exceptional guest experiences and smooth daily operations. This role offers a clear path for growth into senior management within a fast-paced, high-energy hospitality environment.
Responsibilities
- Support the General Manager and AGM in delivering smooth, high-quality daily operations.
- Take the lead on the floor during busy services.
- Champion Humble Grape's standards across wine, food, and guest experience.
- Coach and develop the team, setting the tone for culture, professionalism, and performance.
- Build strong relationships with guests and create memorable experiences.
- Gain hands-on exposure to P&L, team scheduling, stock management, and site performance.
- Drive commercial results without compromising quality or hospitality.
- Be a consistent, trusted presence for the team.
- Support the GM in identifying opportunities to improve operations and grow the business.
Requirements
- Previous supervisory or Assistant Manager experience within a quality-focused hospitality venue.
- Natural leadership ability, leading by example and bringing out the best in people.
- Genuine passion for hospitality, wine, and creating memorable guest experiences.
- Ambition to progress within the business and take on greater responsibility.
- Strong operational awareness and the ability to stay calm and decisive under pressure.
- Excellent communication and people skills.
- Interest in wine (WSET qualifications are a bonus, but not essential).
- Full right to work in the UK.
Skills
- Leadership
- Hospitality Management
- Wine Knowledge
- Guest Experience
- Team Development
- Operational Management
- P&L Management
- Scheduling
- Stock Management
- Communication Skills
- People Skills
Location
- Liverpool Street, London
Work Type
- Full-time
Experience Level
- Assistant Manager
- Supervisory
Education Level
- WSET qualifications are a bonus, but not essential.
Salary/Compensations
- £40,000 - £50,000
Benefits
- Competitive salary
- Training and development support, including WSET
- Staff discounts across all Humble Grape venues
- Cycle-to-Work scheme
- Supplier trips and annual staff events
- Free team meals
- Rewards & recognition platform
- Wellbeing initiatives
About the Company
- Humble Grape is a wine bar movement focused on sustainable, story-driven wine, zero-waste dining, and the belief that great hospitality starts with great people.
- Founded in 2009, the business is built on passion, transparency, and a love for the guest experience.
- The Liverpool Street venues are located in a busy area of London, welcoming City workers, regulars, visitors, and wine lovers.