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About the Role
The COA Product and Insights Manager provides market intelligence, portfolio analysis, and competitive insight to support product, partnership, and commercial decisions within Wiley’s Clinical Outcomes Assessment (COA) Solutions business. This role combines hands-on research and analytical work with broader support across the COA team, helping to understand the COA landscape, identify opportunities, and translate data into practical insight. The role also offers operational and delivery support for the wider team.
Responsibilities
- Conduct market and competitive research across the COA landscape, including competitor offerings, market trends, regulatory developments, clinical trial activity, and emerging therapeutic areas.
- Analyze Wiley’s COA portfolio alongside external market and demand information to identify trends, portfolio gaps, underused assets, and potential opportunities.
- Synthesize information from multiple internal and external sources, translating findings into clear insights and recommendations for Product, Partnerships, and Commercial teams.
- Develop and maintain datasets, reports, and dashboards to track portfolio performance, market activity, and external trends.
- Utilize analytical and AI-assisted tools to enhance research, analysis, and reporting efficiency, ensuring accuracy and reproducibility.
- Support competitor analysis covering pricing, packaging, positioning, and portfolio coverage to inform market opportunities and competitive activity.
- Collaborate with Product Delivery, Product, Commercial, Scientific, and Licensing teams to understand business questions and provide necessary research or analysis.
- Provide operational support to the COA team, including partner coordination, delivery activities, and commercial support during high-demand periods.
- Contribute to the continuous improvement of the team’s research, reporting, and analytical processes, identifying ways to improve information accessibility and usability.
Requirements
- Relevant experience in market intelligence, business analysis, research, product, commissioning, or another analytical or commercially focused role.
- Experience researching business or market questions and synthesizing information from multiple sources to identify findings and trends.
- Strong analytical skills with experience using structured and/or unstructured data to answer business questions.
- Experience with tools such as Excel, Power BI, or similar analytical, reporting, or visualization tools.
- Ability to translate research and analysis into clear, practical insights for both technical and non-technical audiences.
- Strong written and verbal communication skills, with the ability to explain complex information clearly.
- Ability to work independently, manage competing priorities, and use judgment to determine the best approach.
- Strong collaboration skills and the ability to work effectively with colleagues across different functions.
- Flexibility and willingness to support wider operational and delivery activity as team priorities change.
Skills
- Excel
- Power BI
- Analytical tools
- Reporting tools
- Visualization tools
- SQL
- Python
- AI-assisted tools
- Web scraping
- Data extraction
Location
- United Kingdom
- Canada
- USA
- Austria
- Czechia
- Denmark
- France
- Greece
- Italy
- Netherlands
- Romania
- Spain
Work Type
- Full-time
Experience Level
- Relevant experience in market intelligence, business analysis, research, product, commissioning or another analytical or commercially focused role
- Experience researching business or market questions and bringing together information from multiple sources to identify useful findings and trends
- Experience using tools such as Excel, Power BI or similar analytical, reporting or visualisation tools
- Experience using SQL, Python or similar analytical tools
- Experience using AI-assisted tools or workflows to support research, analysis or data extraction
- Experience within healthcare, life sciences, scholarly publishing, research, licensing or another relevant information-led environment
- Familiarity with Clinical Outcomes Assessment (COA), electronic Clinical Outcomes Assessment (eCOA), clinical trials or health technology assessment
- Familiarity with public scientific, clinical or commercial data sources, such as ClinicalTrials.gov or AACT
- Experience conducting competitor, market or portfolio analysis to support product or commercial decisions
- Experience using web scraping, data extraction or similar approaches to gather information from external sources
- Experience working in a cross-functional or matrixed organisation
Salary/Compensations
- 40,200.00 GBP to 57,533.33 GBP
Benefits
- Continual learning
- Internal mobility
- Meeting-free Friday afternoons
- Robust body of employee programming
- Comprehensive benefits package
About the Company
- We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact.
- Your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning.
- We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues, and society at large.
- We power infinite possibilities.
- For more than 200 years, we've transformed knowledge into discoveries that shape the world.
- Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
- We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
- Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Equal Opportunity
- Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws.
- Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities.
- Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.