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About the Role
The Metronome AI Native Solutions team supports AI-first companies by managing the deal cycle from initial contact through technical success and hands-on implementation. This role focuses on enabling fast-moving AI companies to implement usage-based billing on tight timelines.
Responsibilities
- Own the technical win by driving qualified leads through discovery, demo, POC, and technical win.
- Use efficient discovery to understand billing challenges, product launch timelines, and technical requirements.
- Proactively drive deals forward, identify blockers, and build relationships across customer organizations.
- Run streamlined demos tailored to technical founders and product/engineering teams.
- Provide customers with clear, actionable implementation plans for usage-based billing launches.
- Write code snippets, configuration examples, and integration guides to accelerate customer time-to-value.
- Pair program or work alongside customer teams during POCs and initial setup.
- Design up/downstream integrations into prospect systems with a bias toward pragmatic solutions.
- Build relationships with technical founders, engineering leaders, product, and finance teams at AI companies.
- Understand monetization challenges for LLM providers, generative AI companies, and AI tooling/wrapper companies.
- Provide consultative guidance on pricing and packaging strategy and implementation.
- Stay current on AI industry trends, pricing models, and competitive dynamics.
Requirements
- 3+ years of experience in technical, customer-facing roles involving SaaS products (e.g., sales engineering, solutions architecture, technical account management, implementation consulting).
- 1+ years of experience working with, at, or selling to AI companies.
- Proven ability to independently own and drive customer-facing engagements and relationships.
- Strong technical aptitude with the ability to quickly learn new systems, write code snippets, and guide technical implementations.
- Experience working in high-velocity environments where speed-to-value matters and customers need to launch quickly.
- Excellent communication skills with technical buyers (engineers, product managers, technical founders).
- Deep knowledge of the quote-to-cash space, including integrating with or interacting with tools like Salesforce, NetSuite, CPQs, etc. (Bonus).
- Experience as a software engineer, product manager, or in other technical roles (Bonus).
- Experience in a pure sales role, particularly selling to technical buyers or as a founding/early salesperson at a startup (Bonus).
- Familiarity and enthusiasm for AI developer tooling and the broader AI infrastructure ecosystem (Bonus).
Skills
- Technical Sales
- Implementation
- Customer Success
- Sales Engineering
- Solutions Architecture
- Technical Account Management
- Implementation Consulting
- SaaS Products
- AI Companies
- Customer Engagement
- Relationship Management
- Technical Aptitude
- Coding
- System Learning
- Technical Implementation Guidance
- High-Velocity Environments
- Speed-to-Value
- Communication
- Quote-to-Cash
- Salesforce
- NetSuite
- CPQ
- Software Engineering
- Product Management
- Sales
- AI Developer Tooling
- AI Infrastructure
Experience Level
- 3+ years of experience in technical, customer-facing roles involving SaaS products
- 1+ years of experience working with, at, or selling to AI companies
About the Company
- Metronome is the leading usage-based billing platform built for modern software companies, now a Stripe product.
- The platform computes hundreds of millions of invoices per billing period and scales rapidly.
- Metronome saves customers development time and manual invoicing, allowing them to use billing data to better serve customers.
- The team includes founders with prior startup success and Stripes with experience scaling teams at companies like Dropbox, Palantir, and MongoDB.
- Joining Stripe means being part of the holistic Stripe platform approaching monetization.