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About the Role
The Solutions Engineering team at Metronome is a technical group that sits at the intersection of sales, account management, product, R&D, and operations. This role owns the technical side of the customer lifecycle from discovery calls through demos, POCs, technical scoping, and handover to post-sales groups. The role will train you to grow across these vectors.
Responsibilities
- Learn to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
- Assist in planning, building, and running customized demos of Metronome for buyers with many different personas.
- Become proficient in discovery and using it to understand prospect challenges.
- Travel to meet prospects in the field for workshops, conferences, and on-sites.
- Land deals for exciting software companies, from startups to enterprise SaaS.
- Own knowledge areas, projects, tools, and market segments within the Solutions Engineering team.
- Run Proofs of Concept with clearly-defined success criteria.
- Represent the Solutions Engineering group as a deal team member.
- Handle detailed scoping to ensure customers are set up for success post-sales.
- Build relationships with people at prospect organizations, from operators to C-Suite executives.
- Design integrations of Metronome into prospect systems.
- Act as a pricing and packaging consultant, influencing the direction of future customers.
Requirements
- 1-3 years of experience in technical and/or customer-facing roles involving SaaS products (e.g., engineering, solutions, technical account management/consulting).
- Academic background in a technical area with high EQ.
- Relentless passion for being a hand-raiser; viewing big challenges as exciting and small tasks as opportunities for a win.
- Growth mindset for learning new things quickly, adapting on the fly, and operating in fast-moving startup environments.
- Exceptional communication skills with technical, go-to-market, and finance stakeholders.
- Excitement for building and improving GTM playbooks and processes.
Skills
- Technical
- Customer-facing
- SaaS products
- High EQ
- Communication
- GTM playbooks and processes
- Quote-to-cash knowledge
- Salesforce
- NetSuite
- CPQs
- Software engineering
- Product management
- Sales
- Logs
- Metrics
- Billing
- Finance
- Infrastructure tooling
- Financial tooling
Location
- Anywhere in the world
Work Type
- Full-time
Experience Level
- 1-3 years
About the Company
- Metronome is the leading usage-based billing platform built for modern software companies.
- Metronome, now a Stripe product, enables companies to launch products faster, offer any pricing model, and streamline finance workflows without writing code.
- The platform computes hundreds of millions of invoices per billing period and scales rapidly.
- Metronome saves customers development time and manual invoicing, allowing them to use billing data to better serve their customers.
- The team includes founders with prior startup success and Stripes with experience scaling teams at companies like Dropbox, Palantir, and MongoDB.
- Joining Stripe means being part of the holistic Stripe platform approaching monetization.