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About the Role
Partner closely with Product Managers, Designers, and Engineering to design new features and funnels, as well as evolve existing customer-facing product lines across all platforms. Bring thoughtful, user-centered thinking to projects ranging from focused feature work to end-to-end flows.
Responsibilities
- Design end-to-end user experiences across web, iOS, and Android — from early concept and user flows through wireframes, prototypes, and production-ready design files
- Partner with Product Managers and Engineering to scope, design, and ship new features and funnels, as well as improvements to existing customer-facing product lines
- Design and support conversion and growth experiments (e.g., onboarding, sign-up, and checkout flows) as well as features that drive engagement and retention and reduce churn
- Create wireframes, interactive prototypes, and high-fidelity mockups in Figma, and maintain organized, up-to-date design files and documentation
- Contribute to and help evolve Talkspace's design system, ensuring consistency and reusability across platforms
- Support and help execute user research and usability testing; translate findings and data-driven insights into concrete design decisions
- Apply accessibility and platform-specific best practices (iOS, Android, Web) to ensure designs are intuitive, inclusive, and technically feasible
- Incorporate motion, audio, and animation thoughtfully where they improve the user experience
- Present design rationale and recommendations clearly to cross-functional stakeholders, incorporating feedback and building consensus
- Collaborate with Product, Engineering, Marketing, Data/Analytics, and Brand to ensure designs are aligned, technically sound, and on-brand
- Stay current on UX, interaction design, and visual design trends, bringing fresh thinking to the team
Requirements
- 4+ years of experience as a UX Designer creating digital-first products (iOS, Android, and web), ideally in mass-market digital consumer products/apps, subscription-based, or e-commerce.
- Prior experience with digital healthcare/behavioral health is a plus
- Experience designing a variety of project types and features, including but not limited to: conversion and growth experiments, and consumer-focused features that drive engagement, retention, and reduce churn
- Experience supporting or executing user research and usability testing, and translating findings into actionable design decisions
- Solid understanding of iOS, Android, and Web standard UX/UI practices
Skills
- Figma
- Sketch
Location
- Remote
- Eastern Time
Work Type
- Remote First Environment
Experience Level
- 4+ years of experience
Salary/Compensations
- $100,000 - $150,000
Benefits
- Comprehensive Medical, Dental and Vision plans
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
About the Company
- Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health.
- Our mission is to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
- We are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable.
- Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price.
Equal Opportunity
- Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce.
- We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team.
- Come as you are and learn about the exciting opportunities on our team.
- Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.