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About the Role
Capitol Chevrolet, part of the Berkshire Hathaway Automotive Group, is seeking dedicated individuals to join their team and uphold their commitment to first-class customer service. This role offers opportunities for growth within a positive work atmosphere.
Responsibilities
- Answer customer calls and establish follow-ups with sales appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
- Utilize CRM tracking system daily.
Requirements
- At least one previous role based in customer service experience.
- Excellent teammate with a collaborative attitude and eagerness to improve.
- Prompt and courteous demeanor.
- Positive and hardworking personality.
- Strong computer skills.
- Valid driver's license.
- Willing to submit to a pre-employment background check and drug screen.
Skills
- Customer service
- CRM software
- Computer skills
Location
- Austin
Work Type
- Full-time
Experience Level
- Entry-level
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401K
- Paid time off
- Employee discounts
- Company holidays
- Holiday parties
- Team building trips
- Growth opportunities
About the Company
- Capitol Chevrolet serves Austin and surrounding areas.
- Part of the Berkshire Hathaway Automotive Group.
- 10-time winners of the President’s Award.
- Committed to providing first-class customer service.
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.