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About the Role
We are looking for a highly organised, proactive, and detail-oriented National Account Executive to join our team supporting the Sales Director and wider commercial teams. This role is essential in ensuring flawless execution of day-to-day sales operations, customer management, reporting, and administrative coordination across multiple customers. The ideal candidate is someone who thrives in a fast-paced environment, enjoys working with global retail partners, and is excited by the beauty industry. You will act as a key support pillar for customer relationships, internal communication, and commercial processes that help drive growth across the business.
Responsibilities
- Support the sales team in all aspects of account management.
- Prepare, update, and circulate weekly and monthly sales reports, dashboards, and KPI summaries.
- Maintain accurate internal documentation including line lists, price lists, customer forms, product data sheets, and planogram information.
- Assist with forecasting, sales tracking, and analysing customer performance by SKU/market.
- Coordinate internal workflows with Marketing, Operations, Supply Chain, and Finance to ensure alignment on launches and ongoing account activity.
- Support the management of in store updates including with our external agency.
- Act as a day-to-day operational contact for selected retailers.
- Respond to customer queries, requests, and follow-ups in a timely and professional manner.
- Support the preparation of customer presentations, business reviews, and range proposals.
- Join customer calls or meetings with the sales team when required, taking notes and following actions through to completion.
- Manage all sample requests for customers.
- Coordinate with the warehouse and logistics teams to ensure timely dispatch and delivery.
- Maintain sample inventories and ensure availability for key launches and meetings.
- Organise product information, images, packshots, and marketing assets for customer submissions.
- Support the sales team with new market launches, onboarding new retailers, and preparing sell-in toolkits.
- Track progress of customer listings, activation plans, promotions, and key deadlines.
- Assist with competitor tracking, category insights, and general market research.
- Facilitate smooth communication between Sales, Operations, Marketing, Finance, and Customer Service.
- Prepare meeting agendas, notes, and follow-up actions for internal and external calls.
- Maintain organised systems for customer files, documents, agendas, and calendars.
Requirements
- Strong organisational and administrative skills, with excellent attention to detail.
- Experience in sales support, commercial admin, or account coordination (beauty/FMCG preferred but not essential).
- High proficiency in Excel and PowerPoint (reporting, analysis, customer decks).
- Strong communication skills (verbal and written).
- Ability to prioritise and manage multiple tasks in a fast-paced environment.
- Comfortable working across global markets, time zones, and multiple stakeholders.
- Experience working with major retailers, distributors, or international accounts.
- Understanding of sales reporting tools, ERP systems, or EDI processes.
- Passion for beauty, skincare, or consumer products.
- Highly organised and reliable.
- Proactive, solution-focused, and a self-starter.
- Strong team player with a positive, professional attitude.
- Commercially curious — always wanting to understand the “why” behind numbers.
- Comfortable working with speed and adapting to changing priorities.
Skills
- Excel
- PowerPoint
- Sales Reporting
- ERP Systems
- EDI Processes
- Account Management
- Commercial Administration
- Customer Relationship Management
- Forecasting
- Sales Tracking
- Market Research
- Communication
- Organisation
- Attention to Detail
- Prioritisation
- Multitasking
Location
- London, UK
Work Type
- Hybrid
Experience Level
- Mid-level
About the Company
- At Rebel Rebel HQ, we love taking innovation and disruption to the next level. As part of our team, you will have the opportunity to work on exciting projects that make a real impact in the beauty and skincare space while enjoying a supportive work environment that values creativity and innovation. We are operating brands, supporting founders and building our own brands so there will be lots of opportunities to make a difference.