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About the Role
Intermate is one of the largest social media and influencer agencies in the DACH region. As part of SAMY, a global agency network, we offer international perspectives and opportunities for development across borders. Our clients include some of the world's most recognized brands.
Responsibilities
- Lead and develop your project management team, acting as a strategic contact for complex client projects.
- Develop and implement holistic social media strategies in collaboration with strategy and social media departments, serving as a strategic sparring partner for clients with large budgets.
- Oversee operational and strategic client consulting at the highest level, ensuring the successful execution of 360-degree campaigns.
- Manage complex project workflows, coordinate interdisciplinary teams, and ensure timely and budget-compliant project completion.
- Leverage social media expertise to add significant value to the team, ensuring optimal client consultation and excellent campaign execution.
Requirements
- Several years of leadership experience (larger team) in client service or account management, ideally within a social media or digital agency.
- In-depth expertise in social media strategy development and extensive experience consulting clients with complex requirements.
- Strong strategic thinking skills and the ability to act as a competent sparring partner for C-level executives.
- Excellent communication, presentation skills, confidence with clients, and the ability to convey complex information clearly.
- Experience in managing large budgets and leading interdisciplinary teams in a dynamic agency environment.
- Fluent German and proficient English for communication with international stakeholders.
- Experience in production is a plus.
Skills
- Social Media Strategy Development
- Client Consulting
- Project Management
- Team Leadership
- Budget Management
- Interdisciplinary Team Coordination
- Strategic Thinking
- Communication
- Presentation Skills
Location
- Berlin
- Hamburg
- Cologne
- Remote
Work Type
- Remote
- Hybrid
Experience Level
- Mid-level
- Senior
Benefits
- Structured onboarding with a personal mate and access to learning materials.
- High-quality equipment including MacBook, iPhone, and current Apple technology.
- Annual training budget for workshops, seminars, certified courses, or coaching.
- Up to six weeks of remote work within the EU per year.
- Flexible working hours.
- Additional days off for moving or in special life situations (e.g., bereavement).
- Day off on your birthday, December 24th, and December 31st.
- Celebrations for anniversaries and birthdays with small surprises.
- Urban Sports Club membership for fitness activities.
- Access to nilo.health for mental well-being, including sessions with psychologists or coaches, with options for up to five family members.
- Exclusive discounts with partners (e.g., plantclub, FutureBens).
- Choice of one of the following benefits: Givve Card (€50 monthly credit), Mobiko (€65 monthly mobility budget), or company pension contribution (€50 monthly).
- Dog-friendly offices.
- Free snacks, fruit, and drinks available at all times.
About the Company
- Intermate is one of the largest social media and influencer agencies in the DACH region, with over 250 employees in Berlin, Hamburg, Cologne, and remote locations.
- We develop social-first strategies, produce content in our own studios, collaborate closely with creators, and manage campaigns data-driven through our own technology.
- Our clients are some of the most well-known brands globally, spanning lifestyle, FMCG, and tech industries.
- As part of SAMY, a global agency network for Social Media and Creator Marketing, we are connected with over 970 experts in 20 locations.
- This network provides international perspectives, projects in approximately 55 markets, and opportunities for professional development beyond national borders.