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About the Role
NCR Voyix is seeking Field Service Technicians to provide best-in-class service to large retail customers. This role acts as a first line of response, organizing and triaging customer issues, and resolving problems effectively. The company provides comprehensive training to ensure technicians can deliver solutions and build long-term customer relationships.
Responsibilities
- Perform customer installation, maintenance, and service calls promptly and effectively.
- Service electromechanical equipment like self-checkout systems within an assigned territory.
- Perform maintenance, repair, PM work, and system overhauls.
Requirements
- Local candidate to specific geographic area.
- Authorized to work in the US.
- At least 18 years of age.
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
- Ability to perform essential functions of the job with or without a reasonable accommodation.
- Prolonged travel with driving several hours per day.
- Rotating and weekend shifts.
- Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
- Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
Skills
- Tech savvy
- Good mechanical aptitude
- Transferable skills
- Basic electronic skills
- Specific hardware and operating system familiarity
Location
- Brooklyn/Queens, NY
Work Type
- Full-time
- Rotating shifts
- Weekend shifts
- Flexible shift work
Experience Level
- Entry-level
- One or more years of related experience (preferred)
Education Level
- A+ Certification (preferred)
- CompTIA (preferred)
- N+ Certification (preferred)
Salary/Compensations
- $44,700.00 - $67,000.00
- $17.00 to $19.00 per hour
- Overtime available at time and a half
Benefits
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
About the Company
- NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining.
- Combines a flexible, intelligent platform with end-to-end payments capabilities and services.
- Empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes.
- Headquartered in Atlanta, Georgia.
- Serves customers in more than 35 countries worldwide.
- Dedicated to building a diverse community where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring.
- Keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
- NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
- We believe in understanding and respecting differences among all people.
- Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.