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About the Role
Salesforce Core Enterprise Account Executives are strategic relationship owners connecting our largest and most important customers with Salesforce. We are seeking an exceptional individual to join our Healthcare & Life Sciences team, taking ownership of customer strategy and Executive relationships across a select number of Enterprise Life Sciences customers. In this role, you will lead the strategy for your accounts and sell across the full portfolio of Salesforce technology and services, supported by a highly experienced and talented team.
Responsibilities
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
- Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Ongoing account research, to formalize a go-to-market territory strategy and create a qualified go-to-market plan within 30 days.
- Share Salesforce evolving value proposition with large strategic customers
- Drive expansion and consumption within an existing assigned account
Requirements
- Demonstrated success of quota carrying, technology solution-based direct sales experience.
- Account Planning Strategies: Create account plans to retain and grow ACV (Actual Contract Value) with existing accounts with a focus on upsell, and cross-sell whilst also ensuring customer utilisation and consumption of existing investment is maximised.
- Research and Discovery: Uncover customers’ current processes, business objectives, and strategic goals based on customer discovery, use cases, and value hypotheses.
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Slack, Google Slides, Zoom).
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
- Direct experience selling into Life Sciences organisations, or in closely adjacent regulated industries such as MedTech or Public Sector Health, who can translate that domain expertise into trusted, consultative relationships with our customers.
Skills
- Excellent interpersonal and communications skills.
- Sales Methodology education.
- Ability to develop cases and service requirements, while crafting and leading strategic alliances.
- Ability to thrive in a fast-paced environment.
- Track record of consistently achieving or surpassing quota.
- Ability to work with multiple internal teams, govern, inspire, and leverage resources to align with account objectives.
- Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Benefits
- Our benefits and resources support you to find balance and be your best
- AI agents accelerate your impact so you can do your best
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Ready to level-up your career at the company leading workforce transformation in the agentic era?
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- We believe in equality for all.
- We can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.