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About the Role
As a Kids No.2 Deputy Store Manager, you will develop and motivate a knowledgeable and passionate team to create a seamless shopping experience for customers. You will nurture a culture of exceptional service, recruit and train talent, and work with the Store Manager to achieve targets and drive KPIs.
Responsibilities
- Coaching and developing your team to exceed every expectation
- Nurturing a culture of delivering the most exceptional shopping experience on the high street
- Recruiting and training new talent
- Working alongside the Store Manager to set goals, achieve targets and drive KPIs
- Striving for operational excellence
- Maximizing store profitability
- Celebrating achievements
- Promoting the schuh brand through our service values
- Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
- Adhering to company policies and guidelines
- Running the store in the Store Managers absence
Requirements
- Enthusiastic, incredibly ambitious and ready for anything
- Optimistic and energetic
- Prepared to work hard
- Passionate about retail/customer service/footwear
- Lead from the front and motivate the team around you
- Target driven
- Keen eye for detail and commerciality
- Proven track record of leadership
- Personal values align with company values
- Previous management experience in customer service and/or retail experience would be preferable
- Full training will be given for the role
Location
- London, Stratford
Work Type
- 37.5 hour position
- 5 out of 7 days
Experience Level
- Previous management experience in customer service and/or retail experience would be preferable
Benefits
- Up to 40% product discount for you and your loved ones
- Annual 100% discount up to the value of £75 / €90 for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off
- Flexible working hours / contracts
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them
- Employee assistance programme
- Pension scheme
- Development and progression opportunities across store and Head Office
- Relocation assistance
- Two paid flights home per year if you relocate outside of or into the UK/ROI
- Ability to unlock monthly monetary incentive based on store performance
- Opportunity to be a part of our company Purpose Groups
About the Company
- At schuh we are the ‘Same but different’.
- By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.
- We are committed to providing reasonable adjustments to support disabilities or health conditions.
Equal Opportunity
- You will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.