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About the Role
As Senior Communications Manager, you will own the operational backbone of GetYourGuide's newsroom. You’ll build the infrastructure it runs on – the story pipeline, media CRM, distribution channels, and owned properties – and ensure that our original storytelling moves through the system and lands at the right time and on the right channels.
Responsibilities
- Operationalize the publishing pipeline, providing full visibility on content status and ensuring timely distribution.
- Build and maintain distribution operations across all channels, managing the global media database and driving outreach with partners.
- Lead media relations and targeted pitching using the CRM and media tracker, building tailored pitch lists and strengthening the global media network.
- Own and develop owned channels, maintaining the press page and developing media alerts.
- Explore and pilot new media formats to extend corporate reach, tracking engagement and providing recommendations.
- Manage social distribution in collaboration with other teams, ensuring regular publishing without bottlenecks.
Requirements
- Proven track record in communications, content operations, or media, with an understanding of newsroom operations.
- Strong track record of operational delivery, with the ability to own systems end-to-end and make quick decisions.
- Hands-on media relations experience, with a strong understanding of the evolving media landscape.
- Excellent channel fluency, with the ability to define channel strategy per story.
- Comfortable working with AI and automation tools for research, drafting, tracking, and coordination.
- Strong written English and communication skills.
- Background in PR, Comms or content marketing at a tech company (B2C preferred).
- Experience building or managing a media CRM and pitching cadence from scratch.
- Familiarity with the travel, experiences, or marketplace industry.
- Native-level German is a plus.
Skills
- Communications
- Content Operations
- Media Relations
- Operational Delivery
- Channel Strategy
- AI and Automation Tools
- Written Communication
- PR
- Content Marketing
- Media CRM
- Pitching
- Travel Industry
- Experiences Industry
- Marketplace Industry
Location
- Berlin HQ
- New York
- Bangkok
Work Type
- Hybrid
- Work from anywhere in the world for 30 days per year
Experience Level
- Senior
Benefits
- Annual personal growth budget
- Mentorship programs
- Quarterly team events
- Yearly company-wide events
- Monthly transportation budget
- Monthly fitness budget
- Discounts on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
About the Company
- GetYourGuide's mission is to connect people with unforgettable travel experiences around the world.
- Millions rely on GetYourGuide for unique and trustworthy activities.
- The Global Communications team builds GetYourGuide's reputation as the leading source of expertise on the experiences category.
- The team operates as a newsroom: fast-moving, editorially driven, and built for distribution at scale.
Equal Opportunity
- We’re an equal opportunities employer.
- Every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
- Please refrain from including your picture and age with your application.