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About the Role
You will be joining Oodle’s Operational Change team, a dynamic and agile team focused on delivering meaningful change across the organisation. The team turns business priorities into practical, sustainable improvements by integrating people, processes, and technology to enhance operational efficiency and effectiveness for customers and colleagues.
Responsibilities
- Lead the end-to-end delivery of projects, from initiation and planning through to implementation and benefits realisation.
- Define and manage project scope, objectives, deliverables, timelines and resources, ensuring projects remain on track and aligned to business priorities.
- Lead cross-functional project teams and coordinate delivery across multiple business areas.
- Manage risks, issues, dependencies and governance, providing clear reporting and escalation to senior stakeholders.
- Build strong stakeholder relationships to understand requirements, manage expectations, resolve issues and drive effective decision-making throughout the project lifecycle.
- Ensure projects deliver agreed business outcomes and benefits, including effective implementation and embedding.
- Lead a team of Operational Change Analysts and Project Manager(s), managing workload, capacity and priorities to ensure effective delivery of operational change.
- Manage the Operational Change Roadmap, prioritising requests and allocating resources in line with business needs.
- Identify opportunities for continuous improvement in delivery processes, ways of working and operational performance.
Requirements
- Minimum of 3 years’ experience working in a project management and/or operational change role.
- Experience working in Financial Services or a highly regulated industry.
- Experience in the end-to-end delivery of projects, with a focus on outcomes, benefits and continuous improvement.
- Experience managing risks, issues, dependencies, resources and competing priorities.
- Strong stakeholder management across all levels and areas of the business.
- People management experience, with the ability to lead, develop and motivate teams.
- Experience managing a change pipeline, including prioritisation and resource allocation.
- Good communication and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
- PRINCE2 certification or equivalent project management qualification.
Location
- London
- Manchester
- Oxford
Work Type
- Hybrid
- Full-time
Benefits
- Discretionary Company Bonus Scheme
- 25 days holiday (rising to 28 after 3 years’ service) plus bank holidays
- Private Medical insurance via Vitality with reward schemes
- Health cash plan via Simply Health for dental, optical, etc.
- Pension – Oodle will contribute 5% of your salary
- Life Assurance - 4 x annual salary
- Free breakfast, drinks and fruit in the office
- Employee discounts for major shops
- 1 day volunteer day per year
- Mental health care – 6 free counselling sessions via EAP
- Paid sick leave – enhanced company sick pay
- Enhanced family leave for primary and secondary caregivers
About the Company
- Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond.
- Since 2016, we’ve supported tens of thousands of customers on their car buying journey.
- As an employer, your career is important to us. We’re committed to creating an environment where you can thrive as yourself.
- We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us.
- Our Talent Development team is here to support your growth, providing opportunities for learning, development, and career progression.
Equal Opportunity
- Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive.
- We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.
- If you need an alternative method or need reasonable adjustments to take part in the interview process, please email careers@oodlefinance.com.