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About the Role

As an Onboarding Business Lead (KYC/CDD) within our Onboarding Client Experience team, you will act as a trusted risk partner and strategic enabler for the firm. This is not a box-ticking role. It calls for a sophisticated understanding of regulatory requirements, particularly KYC and CDD, alongside contractual and commercial judgement, and the confidence to reach a decision on complex facts. The job is to help engagement leaders go to market safely, find the route to yes where one safely exists, be straight about the conditions attached, and say plainly, with a way forward, when something cannot proceed as proposed. This is a Grade 4 role, Associate Director or Senior Manager.

Responsibilities

Act as a concierge-style onboarding adviser for our most complex and commercially important cases, owning the case end to end and delivering a frictionless client experience while holding the firm’s risk controls.
Build early relationships with client-facing Partners and Directors and get into conversations with prospective clients from the outset, so onboarding requirements are anticipated well before formal take-on begins.
Lead the client outreach process, speaking directly with senior client representatives by phone and video as well as in writing, and apply independent judgement to the sufficiency and credibility of what they give you, including beneficial ownership and, where relevant, source of funds and source of wealth.
Work through complex ownership structures such as private equity fund stacks, trusts, group engagements and entities in opaque or higher-risk jurisdictions, supporting enhanced due diligence where it is needed, and write clear risk rationales you can defend later to a Partner or a regulator.
Advise Partners and Directors as a subject matter expert on evidence strategy, risk-based options, connected parties and conflicts, and when to escalate, and turn the recurring themes you see into training, guidance and better ways of working for the wider firm.

Requirements

Substantial hands-on experience of client onboarding, including KYC and CDD, with end-to-end ownership of complex cases.
Ability to point to structures personally documented and defended, for example private equity fund structures, trusts, group engagements or entities in higher-risk jurisdictions.
Strong working knowledge of UK financial crime obligations, including the Money Laundering Regulations 2017, sanctions, anti-bribery and counter-fraud, and how they apply in practice to onboarding decisions.
Experience of advising and challenging senior stakeholders who own the client relationship and sit outside your reporting line, with the diplomacy to do it well and the clarity to make it stick.
A confident verbal communicator, comfortable speaking directly with senior client representatives to explain what we need and why.
A proven ability to write and defend risk rationales, and to reach a decision without perfect information rather than defaulting to inaction.

Skills

Experience gained in a UK professional services firm or another partnership, where influence matters more than authority.
The ICA International Diploma in Anti Money Laundering or Financial Crime Prevention, or an equivalent qualification.
Familiarity with the CCAB’s anti-money laundering guidance for the accountancy sector, the FRC Ethical Standard and the ICAEW Code of Ethics, and how ethical and regulatory obligations interact in a client-facing role.
Experience of enhanced due diligence involving politically exposed persons, sanctions screening outcomes or adverse media.
Experience of improving onboarding processes and of working with onboarding technology and controls to manage, document and govern risk.

Location

Work Type

Flexible working
Reduced hours
Job shares

Experience Level

Associate Director
Senior Manager

Benefits

Support to balance work and life
Flexible working options
Giving back to society through secondments, fundraising for local charities, or investing in entrepreneurs in the developing world.

About the Company

Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries.
We’re a team of independent thinkers who put quality, inclusion and integrity first.
All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile.
Every day our teams help people in businesses and communities to do what is right and achieve their goals.
We believe strong regulatory outcomes and a high-quality client experience are not competing objectives.
We avoid hiding behind policy where an explanation builds trust.
Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone.
Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.
Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm.
The things that set you apart, we value them.
Life is more than work. The things you do, and the people you’re with outside of work matter.
The impact you can make here will go far beyond your day job.
Our values are: purposefully driven, actively curious and candid but kind.