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About the Role

The Optimizely Legal team serves as a trusted business partner supporting Optimizely's software sales revenue and leading the Company's risk management. This role offers two tracks: Counsel, providing broad legal advisory support and leading contract negotiations, or Contracts Specialist, focusing on drafting, negotiating, and managing SaaS agreements and building out the contracts function. The title, level, and scope will be tailored to the candidate's experience.

Responsibilities

Collaborate cross-functionally with Sales, Product, Finance, and other internal stakeholders to support the negotiation and closing of customer and partner agreements
Contribute to Legal's ongoing process, tooling, and simplification initiatives
Communicate clearly and professionally, escalating issues appropriately and providing timely, constructive feedback
Support responses to RFPs/RFQs, offering appropriate alternative contract language where needed
Balance competing priorities and tight deadlines, working both independently and as part of a team
Embrace and promote Optimizely's recognized behaviors
Serve as dedicated lead legal counsel on customer contracts within an assigned region or line of business, applying legal skill and Team strategy to deliver high-quality outcomes and support Sales in closing efficiently
Develop regional data privacy proficiency to support DPA negotiations
Build a functional understanding of Optimizely's product suite, the roles of CISO/Compliance, and basic RevRec principles
Lead an assigned non-revenue area of legal support, representing Legal internally and externally on that subject matter
Handle customer contract negotiations largely independently, exercising judgment on when to escalate points to close a deal
Participate in and lead training sessions for Sales
Contribute to, and where assigned lead, Legal's strategic and cross-functional projects
Draft, review, and negotiate SaaS agreements, professional services agreements, partner agreements, and contract addenda
Identify terms that deviate from corporate standards, recommend modifications, and engage stakeholders across Sales, Professional Services, and Legal
Advise Sales management on contractual rights, obligations, and clarification of terms and conditions
Act as liaison between internal and external customers to drive the contract review and approval process to conclusion
Develop processes and analytics to track instances of non-compliance and reduce future incidents
Assist in building out the contracts function — tools, processes, legal language library, reference materials, and playbooks
Prepare and administer routine and specialized contract-related correspondence, and assist with other contracts management duties as they arise

Requirements

At least 2 years of experience at a top-tier law firm or in-house legal department (prior tech experience a strong plus)
Broad general knowledge of commercial, corporate, and IP law
Strong legal skills and judgment to assess legal risk alongside related considerations (finance, compliance, and others)
Demonstrated strong drafting skills, with a plain-language, customer-first approach
Demonstrated strong negotiation skills, with a consultative, non-adversarial approach
An understanding of GDPR and applicable regional privacy laws
Demonstrated understanding of software IP issues
Practical working knowledge across cross-functional areas (Finance, Product, IT, Security, Compliance, and others)
Developing expertise in one or two specific legal areas
A passion for working in an emerging technology software sales company
Strong analytical and interpersonal skills, with the ability to work effectively under general supervision
Strong understanding of contract provisions and risks, and the legal areas and laws that impact them
Ability to analyze significant or unique contract requirements to ensure compliance with applicable laws, regulations, and corporate policy
Proficiency in MS Office, especially Word and Excel; experience with Salesforce.com and DocuSign preferred
Intellectual curiosity about customers, products/technology, and contract provisions
Prior SaaS transactional experience as a paralegal is a plus
For EMEA: bilingual German and/or Swedish required, Spanish or French a plus. For North America: bilingual Spanish a plus

Skills

Legal advisory
Contract negotiation
SaaS agreements
Commercial agreements
Data privacy
GDPR
Software IP
MS Office
Salesforce.com
DocuSign

Location

Global

Work Type

Full-time

Experience Level

Counsel
Contracts Specialist

Education Level

J.D. or LLB, or European equivalent
Admitted to practice, and currently licensed, in an applicable country
Bachelor's degree (or equivalent)

About the Company

Optimizely provides AI-powered content creation, world-class CMS, and the industry's most trusted experimentation platform.
10,000+ brands including H&M, PayPal, and Zoom use Optimizely.
Gartner, Forrester, and IDC recognize Optimizely as a leader in MarTech.
Optimizely has 1,600+ employees across 12 global offices.
The company culture is described as curious, collaborative, and human, with a focus on real conversations and big ideas.

Equal Opportunity

Optimizely is committed to a diverse and inclusive workplace.
Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.