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About the Role

The Head of Revenue Operations & Growth, Europe, will establish and lead a best-in-class Sales Operations function to drive predictable, profitable, and scalable growth across the European business. This role provides governance, planning discipline, business insights, and execution rigor to enhance pipeline quality, forecasting accuracy, sales productivity, and overall business performance. As a strategic partner, this role translates data into actionable insights and ensures alignment between growth ambitions and operational execution, contributing to business strategy and investment decisions.

Responsibilities

Establish and oversee a robust sales operating cadence across Europe.
Establish and govern a standardized pipeline management framework across Europe.
Drive pipeline management excellence, ensuring healthy pipeline coverage, quality, and progression.
Improve forecast accuracy and business predictability through disciplined reporting, governance, and performance reviews.
Lead monthly and quarterly business reviews, providing visibility into opportunities, risks, and growth trends.
Partner with Growth, Industry, Alliances, and Country leaders to remove execution barriers and accelerate deal progression.
Provide governance and executive oversight for strategic, transformational, and must-win opportunities across Europe.
Monitor sales performance against strategic growth priorities and recommend corrective actions.
Own, develop and implement the European business performance management framework.
Own the definition and governance of sales performance KPIs across Europe.
Identify performance gaps and drive actions to improve productivity and execution.
Standardize sales processes, methodologies, and operational best practices across Europe.
Promote a culture of accountability, continuous improvement, and operational discipline.
Deliver actionable business insights that support leadership decision-making.
Leverage data assets, analytics capabilities, and partnerships with Finance and reporting teams to provide a comprehensive view of business performance.
Develop executive dashboards and reporting that enable proactive management of business outcomes.
Partner with Growth leadership to establish visibility and governance of strategic AI and transformation opportunities across Europe.
Leverage advanced analytics, AI-driven insights, and predictive models to identify growth opportunities, business risks, whitespace opportunities, and market trends.
Partner with Finance and Growth leadership on annual operating plans, revenue targets, productivity assumptions, and investment prioritization.
Lead annual and quarterly sales planning processes across Europe.
Support territory planning, coverage models, quota allocation, and resource deployment strategies.
Drive the governance of Account Plans across Europe.
Ensure investment decisions are aligned to growth objectives and business priorities.
Optimize sales capacity and productivity through data-driven workforce planning and resource allocation.
Lead the European sales incentive strategy, ensuring alignment with global compensation frameworks and European growth priorities.
Design, govern, and continuously optimize incentive programs.
Partner with Global Sales Operations, HR, Finance, Growth leadership, and country teams to ensure consistency, transparency, and successful deployment.
Monitor incentive effectiveness and provide actionable insights and recommendations.
Act as the primary operational partner to European Growth leadership while coordinating execution across Sales, Finance, TS Operations, Country Operations, Industry, Alliances, and Marketing functions.
Ensure alignment between commercial strategy, operational execution, and financial objectives.
Drive consistency in business processes and reporting standards across all European markets.
Facilitate effective collaboration and decision-making across regional and country leadership teams.
Build, develop, and lead a high-performing European Sales Operations organization.
Establish a strong governance framework connecting regional and country Sales Operations teams.
Define clear roles, responsibilities, and accountability across the operating model.
Drive continuous evolution of the function toward a more integrated ITS and TS operating model.

Requirements

Significant leadership experience in Sales Operations, Commercial Operations, Revenue Operations, Business Planning, or a related function within a complex, multinational organization.
Proven track record of improving forecast accuracy, sales productivity, and operational effectiveness at scale.
Strong understanding of enterprise sales environments and large, complex deal cycles.
Experience leading cross-functional transformation initiatives and operating model improvements.
Deep analytical capability with the ability to convert data into strategic insights and executive recommendations.
Experience working closely with senior executives and influencing business decisions.
Strong financial and commercial acumen.
Experience leading geographically distributed teams across multiple countries.
Experience supporting executive business reviews, Senior Leadership discussions, and regional performance governance.
Demonstrated experience implementing CRM, analytics, forecasting, and sales productivity platforms.
Strong understanding of quota management, territory alignment, incentive economics, performance measurement, and sales compensation governance.
Understanding of AI-enabled sales processes and modern revenue operations practices.
Experience leading leaders within a matrixed multinational environment.

Skills

Strategic Thinking
Commercial Acumen
Data-Driven Decision Making
Business Performance Management
Executive Presence and Influencing Skills
Executive Communication and Storytelling
Operational Excellence
Change Leadership
Stakeholder Management
Collaboration and Team Leadership
Problem Solving and Continuous Improvement
Results Orientation

Location

Europe

Work Type

Hybrid Working

About the Company

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us. Apply today.