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About the Role

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

Responsibilities

Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate.
Review Production sheet to understand variety of baked goods to be produced daily.
Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists.
Maintain kitchen logs for food safety program compliance.
Keep Chef informed of excess food items for planning of daily specials.
Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods.
Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures.
Check and ensure correct temperatures of kitchen appliances and food, and report issues to management.
Monitor the quality of food prepared and portions served throughout shift.
Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
Assists Executive Chef with all kitchen operations and preparation.
Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
Assists in determining how food should be presented and creates decorative food displays.
Maintains purchasing, receiving and food storage standards.
Ensures compliance with food handling and sanitation standards.
Performs all duties of kitchen managers and employees as necessary.
Recognizes superior quality products, presentations and flavor.
Ensures compliance with all applicable laws and regulations.
Follows proper handling and right temperature of all food products.
Operates and maintains all department equipment and reports malfunctions.
Checks the quality of raw and cooked food products to ensure that standards are met.
Supervises and coordinates activities of cooks and workers engaged in food preparation.
Leads shifts while personally preparing food items and executing requests based on required specifications.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Maintains the productivity level of employees.
Ensures employees understand expectations and parameters.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures property policies are administered fairly and consistently.
Communicates performance expectations in accordance with job descriptions for each position.
Recognizes success performance and produces desired results.
Provides services that are above and beyond for customer satisfaction and retention.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Interacts with guests to obtain feedback on product quality and service levels.
Handles guest problems and complaints.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
Trains employees in safety procedures.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Participates in the employee performance appraisal process, providing feedback as needed.
Brings issues to the attention of the department manager and Human Resources as necessary.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Attends and participates in all pertinent meetings.

Requirements

Applicants should have a valid work visa for Japan or be eligible to work in Japan.
High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Skills

Food safety handling
Food preparation
Baking
Decorating
Kitchen logs
Food safety program compliance
Baking tools/equipment/appliances operation
Personal hygiene procedures
Food safety handling policies
Food safety procedures
Kitchen appliance temperature checks
Food temperature checks
Quality monitoring
Portion control
Culinary talents
Staff leadership
Food related functions management
Guest and employee satisfaction improvement
Operating budget maintenance
Kitchen area supervision
Product consistency
High quality product production
Staff guidance
Staff development
Sanitation standards achievement
Food standards achievement
Food & Beverage policies compliance
Production needs estimation
Kitchen personnel communication
Special guest or functions food preparation
New application development
New idea development
New relationship development
New system development
New product development
Artistic contributions
Food presentation development
Decorative food display creation
Purchasing standards maintenance
Receiving standards maintenance
Food storage standards maintenance
Food handling standards compliance
Sanitation standards compliance
Department equipment operation
Department equipment maintenance
Raw food product quality checks
Cooked food product quality checks
Cook supervision
Worker supervision
Food preparation coordination
Interpersonal skills
Communication skills
Team leadership
Financial decision making
Business decision making
Honesty
Integrity
Leading by example
Mutual trust building
Respect building
Cooperation building
Appropriate behavior modeling
Employee productivity maintenance
Employee expectation communication
Employee parameter communication
Open relationship establishment
Collaborative relationship establishment
Team collaboration
Property policy administration
Performance expectation communication
Job description understanding
Success performance recognition
Desired result production
Customer satisfaction services
Customer retention services
Guest expectations management
Guest relations positive example setting
Employee empowerment for customer service
Guest feedback collection
Guest problem handling
Guest complaint handling
Goal achievement
Performance goal achievement
Budget goal achievement
Team goal achievement
Specific goal development
Work prioritization
Work organization
Work accomplishment
Labor Management System utilization
Business demand scheduling
Employee time tracking
Employee attendance tracking
Safety procedure training
Developmental needs identification
Coaching
Mentoring
Knowledge improvement
Skill improvement
Guest needs understanding
Guidance provision
Feedback provision
Individual coaching
Employee performance appraisal participation
Issue escalation
Information provision
Telephone communication
Written communication
Email communication
In-person communication
Information analysis
Result evaluation
Problem solving
Meeting participation

Location

Japan

Work Type

Full-time

Experience Level

4 years experience in the culinary, food and beverage, or related professional area
2 years experience in the culinary, food and beverage, or related professional area

Education Level

High school diploma or GED
2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major

About the Company

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first.
Because if you’re happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates.
That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.