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About the Role
Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. This role supports sales operations, focusing on the medical device rental business and promotional equipment management, ultimately contributing to patient care.
Responsibilities
- Serve as the external point of contact for equipment repair, inspection, maintenance, and rental services.
- Handle administrative tasks related to all services.
- Manage rental equipment reservations using the internal system and respond to sales requests.
- Manage cases using SFDC.
- Coordinate with the sales equipment warehouse and product repair departments.
- Improve quality and streamline processes through operational enhancements.
Requirements
- Experience in sales or sales administration.
- High interpersonal and communication skills for effective collaboration with internal departments and distributors.
- Proficiency in Microsoft Office 365 (Teams, Excel, Access, Word, PowerPoint).
- Experience in self-initiated improvement activities (experience involving other departments is a plus).
- Customer-oriented and a team player.
- Strong problem-solving awareness and analytical skills.
- Ability to continuously question the status quo and strive for better process quality and improvement.
Skills
- Interpersonal skills
- Communication skills
- Microsoft Office 365
- Excel
- Access
- Word
- PowerPoint
- Problem-solving
- Analytical skills
- Process improvement
Location
- Tokyo
- Shinagawa
Work Type
- Hybrid
- Remote
Experience Level
- Not specified
Education Level
- Bachelor's degree or equivalent
Salary/Compensations
- Competitive Salary
- Eligible for Medtronic Incentive Plan (MIP)
Benefits
- Up to ¥360,000 annually for childcare expenses.
- 6 weeks of leave for family caregiving or adoption.
- Matching service for babysitters and childcare facilities.
- Career development including mentoring and e-learning.
- Internal career network supporting women's advancement.
- Employee stock purchase plan.
- Commuting allowance.
- Overtime allowance.
- Holiday work allowance.
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries.
- We develop innovative medical technologies that improve the lives of over 72 million patients annually.
Equal Opportunity
- Medtronic offers a competitive Salary and flexible Benefits Package.
- A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
- We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.