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About the Role
As a member of the Sales Support team, you will play a pivotal role providing essential administrative support to the Japan Sales function. The role requires a highly organised, proactive professional who can balance a variety of sales administration responsibilities in a fast-paced environment. You will be responsible for enabling the Sales team to operate effectively through strong coordination, reporting, and administrative support. This position requires exceptional attention to detail, discretion, strong communication skills, and the ability to manage competing priorities with confidence and professionalism.
Responsibilities
- Provide administrative support to the Japan Sales team, ensuring smooth day-to-day sales operations.
- Assist with preparation and coordination of sales documentation including proposals, presentations, contracts, quotes, and tender submissions.
- Maintain and update CRM systems, ensuring customer, pipeline, and sales data is accurate and current.
- Support sales reporting activities, including preparation of regular sales reports, forecasts, and dashboards for leadership review.
- Coordinate internal sales meetings, customer meetings, and events, including scheduling, materials preparation, and follow-up actions.
- Act as a liaison between Sales, Finance, Operations, and other internal stakeholders to support order processing, invoicing, and customer administration.
- Assist with onboarding of new sales team members, including system access, documentation, and process support.
Requirements
- Proven experience in a sales support role.
- A strong passion for administration, organisation, and customer service.
- Exceptional attention to detail with the ability to manage multiple priorities simultaneously.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM systems.
- Proactive mindset with the ability to anticipate needs and take initiative.
- High level of discretion and confidentiality when handling sensitive information.
- Strong organisational, time management, and problem-solving skills.
- Flexibility and adaptability to changing priorities and deadlines.
- Professional demeanour and strong interpersonal skills, with the ability to interact confidently with stakeholders at all levels of the organisation.
- Native level Japanese speaker, with excellent communication skills, both verbal and written, along with good communication skills in English.
- Successful applicants must undergo and pass a drug screening and comprehensive background check before they start employment.
- Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.
- Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- CRM systems
- Sales administration
- Coordination
- Reporting
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Interpersonal skills
- Communication skills (Verbal and Written)
- Japanese (Native)
- English (Good)
Location
- Tokyo, Japan
Work Type
- Full-time
- Hybrid working
Experience Level
- Proven experience in a sales support role
Benefits
- Flex working hour system
- Starting from total 22 days annual leaves
- Parental leave
- Additional leaves
- Relo Club employee benefits
- Well-being support
- Life insurance
- Pension
- Company’s gift
- Education support
About the Company
- AVEVA is creating software trusted by over 90% of leading industrial companies.
- AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries.
- Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
- We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
- Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth.
- From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
- If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
Equal Opportunity
- AVEVA is committed to recruiting and retaining people with disabilities.
- AVEVA is an Equal Opportunity Employer.
- We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
- We value diversity and the expertise that people from different backgrounds bring to our business.
- AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
- If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter.
- Determinations on requests for reasonable accommodation will be made on a case-by-case basis.