Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Client Relationship Manager role.
Rezi rewrites your resume against Law In Order's job description. Free.
Tailor your resume to this Client Relationship Manager role.
Rezi rewrites your resume against Law In Order's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Relationship Manager posting at Law In Order — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Relationship Manager posting at Law In Order — free, in seconds.
About the Role
Prospect in a large market through outbound calling, face-to-face/virtual meetings, and networking events. Build relationships with people at all levels and collaborate on how to support their strategy with end-to-end services. This is a brilliant opportunity in an exciting, high-growth industry.
Responsibilities
- Own account planning and present solution-based selling to new and existing customers.
- Develop and maintain account plans for priority clients, documenting growth strategies, key stakeholders, opportunities and actions.
- Build strong relationships with clients across multiple levels and functions, becoming a trusted point of contact and understanding their business needs, challenges and strategic priorities.
- Uncover new business opportunities and fill the sales funnel with strategically aligned prospects, including increasing usage, expanding into new teams and cross-selling relevant service lines.
- Prioritise a list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives.
- Create and execute client engagement plans, conducting regular meetings, account reviews and value-adding interactions.
- Pitch prospects and utilise industry contacts and partners.
- Identify customer business needs, challenges and technical requirements and map these to Law In Order solutions.
- Lead and drive the coordinated sales pitch delivery with the extended sales team and engage Law In Order's advisory and experts.
- Work collaboratively with service line sales, marketing, operations and subject matter experts to develop opportunities and deliver exceptional client outcomes.
- Monitor relevant client, industry and market developments to identify opportunities and mitigate potential risks.
- Maintain an active opportunity pipeline and monitor and maintain the status of opportunities in the Salesforce (CRM) system, following the principles of forecasting.
- Ensure accurate account, contact, activity and opportunity information is maintained in Salesforce (CRM).
- Seek client feedback, address concerns proactively and coordinate the resolution of service issues to support client retention and satisfaction.
- Lead the commercial offer and contract negotiations to drive revenue.
- Own revenue performance within the allocated portfolio and contribute to achieving or exceeding growth targets.
Requirements
- Prior Sales and Business Development experience with a direct customer service focus is essential.
- Proven track record in Solution Sales / value-based selling is essential.
- Excellent written and verbal communication in English is essential.
- Must have full working rights to apply for this role.
- Required to undergo pre-employment checks including a national Police check.
Skills
- Positive attitude and hunter mentality
- Ability to work in a high pressure, customer facing role
- Strong negotiation skills
- B2b Sales experience
- Aptitude to partner with all levels of the business
- A background in selling SaaS solutions
- Prior experience in Salesforce (or similar) CRM software system
- A strong network in Queensland based legal teams
Location
- Queensland
Work Type
- Full-time
Experience Level
- Proven
- Experienced
Benefits
- Ongoing training and development
- Corporate employee discounts and offers
- Employee reward and recognition program
- Extra days of leave including for your Birthday and a Lifestyle & Wellbeing Day
- A supportive and friendly team environment
About the Company
- Law In Order is a values-based Company that offers leading edge solutions.
- We are a national Sales team with common goals.
- We are strong advocates for growing our people who want to learn new skills or move up within our Company.
Equal Opportunity
- We encourage applications from Aboriginal and Torres Strait Islander candidates.
- In the spirit of reconciliation Law In Order acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
- If you require any adjustments to participate in our recruitment process, please let us know in your application.