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About the Role
The Payroll Officer provides outsourced payroll and related services to clients, complementing other in-house offerings. The role involves managing a client portfolio, ensuring accurate and timely payroll calculations, and identifying opportunities to expand service offerings.
Responsibilities
- Managing a customized portfolio of clients and overseeing the delivery of payroll related services to existing clients
- Working with the Payroll Manager to deliver outstanding service in an outsourced payroll environment to provide a center of excellence
- Preparing all payroll calculations, ensuring accuracy and attention to detail are adhered to at all times and delivered in a timely manner
- Manage day to day client matters and identify any potential to expand service offerings
- Attending to or facilitating client query responses in the appropriate manner
- Planning and managing payroll transitions or implementations from other providers where required
- Facilitating compliance with current legislation such as superannuation, Payroll Tax, PAYG and terminations
- Follow and maintain a consistent approach to payroll processing for all clients with a strong focus on documentation for each client.
Requirements
- Achieves successful outcomes through clear and effective communications and the ability to collaborate with others
- Strong commitment to quality service and client relationships
- Assumes responsibility and accountability, achieves buy in
- Organises time and resources to achieve aims
- Is willing and driven, takes a proactive approach
- Ability to work autonomously
- Strong attention to detail
- Aptitude for numbers
- Presents self in a professional manner
- 1-3 years’ extensive payroll experience.
- Experience with Software programs required
- Solid payroll system experience, preferably with SaaS
- Proficient in Microsoft office package
Skills
- Clear and effective communications
- Collaboration
- Quality service
- Client relationships
- Responsibility
- Accountability
- Time management
- Resource management
- Proactive approach
- Autonomous work
- Attention to detail
- Aptitude for numbers
- Professional presentation
- Payroll experience
- Software program experience
- Payroll system experience
- SaaS experience
- Microsoft Office proficiency
Experience Level
- 1-3 years
Benefits
- Health and wellbeing benefits
- Social benefits
- Financial benefits
- Professional development benefits
- Fitness challenges
- Exclusive discounts to corporate health insurance
- Gym memberships
- Wellness facilities
- Travel perks
- Retail discounts
- Employee referral rewards
- Study support
- Professional development support
- Enhanced family support leave
- Cultural leave
- Religious leave
- Options to purchase additional leave
- Community initiatives involvement
About the Company
- BDO is a global professional services firm connected to local markets.
- People work together to provide specialist expertise, helping businesses achieve their goals.
- BDO inspires others to go further, creates together to reach higher, and builds trust to lead purposefully.
- BDO is a growing and market-leading professional services firm.
- The national and global footprint provides opportunities to work on interesting client engagements, across diverse industry sectors and services.
- The open and collaborative culture ensures access to Partners and professional mentors to guide and accelerate professional careers.
- The company has a strong focus on learning and growth, providing on the job training and formal development programs.
- The culture is underpinned by core values: One, Bold, Human, Heart and Strive.
Equal Opportunity
- Proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia.
- Proud to be recognised as a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
- BDO is committed to inclusive and accessible recruitment practices.
- If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au.