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About the Role
Join the team that brings world-class events to life at the Sydney Opera House. As Event Account Manager, you will play a pivotal role in planning, coordinating and delivering a diverse range of events from concept through to completion. Acting as the primary contact for clients, you will build trusted relationships, advocate for customer needs and collaborate with a wide range of stakeholders to deliver exceptional event experiences. This dynamic role requires strong organisational skills, sound judgment and the ability to manage competing priorities, resources, budgets and timelines in a fast-paced environment. If you thrive on creating memorable experiences, enjoy working collaboratively and are passionate about delivering outstanding outcomes in one of the world's most iconic cultural destinations, we'd love to hear from you.
Responsibilities
- Planning, coordinating and delivering a diverse range of events from concept through to completion.
- Acting as the primary contact for clients.
- Building trusted relationships with clients.
- Advocating for customer needs.
- Collaborating with a wide range of stakeholders to deliver exceptional event experiences.
- Managing competing priorities, resources, budgets and timelines in a fast-paced environment.
Requirements
- Extensive experience in theatre and event management, including company, stage and production management, and delivery of a wide range of events (e.g. corporate, exhibitions, festivals, civic, community, functions, sporting and performing arts), with strong understanding of planning and operational requirements.
- Relevant tertiary qualifications and/or significant professional experience in event management.
- Proven leadership capability in complex, high-pressure environments.
- Strong communication, negotiation and conflict resolution skills.
- Ability to motivate self and others.
- Demonstrated experience in financial management, including budgeting, forecasting and oversight of financial processes.
- Strong contract management and project delivery expertise.
- Interpreting and implementing contracts.
- Advanced use of event management systems.
- Exceptional organisational skills to manage multiple concurrent events with accuracy and attention to detail.
- Existing Australian work rights.
- Satisfactory National Police Check.
- Satisfactory Pre-Employment Health Assessment.
Skills
- Strong organisational skills
- Sound judgment
- Communication skills
- Negotiation skills
- Conflict resolution skills
- Financial management
- Budgeting
- Forecasting
- Contract management
- Project delivery expertise
- Event management systems
- Attention to detail
Location
- Sydney
Work Type
- Full Time
- Ongoing
- Temporary
Experience Level
- Extensive experience in theatre and event management
- Significant professional experience in event management
- Proven leadership capability
Education Level
- Relevant tertiary qualifications
Salary/Compensations
- Base salary of $120,013 per annum plus 12% Superannuation Contributions
Benefits
- 10% off onsite food and beverage outlets
- 5 weeks’ annual leave
- Access to salary packaging
- Discounted health insurance
- Access to professional development programs
- Staff engagement initiatives
- Staff community groups
- Fitness Passport
- Complimentary wellbeing programs
- Working for an organisation with a 6 Star Green Star performance rating
- Working for an organisation committed to the United Nations Sustainable Development Goals
- Complimentary tickets to shows
About the Company
- The Sydney Opera House occupies a unique place in the cultural landscape.
- A globally recognised icon synonymous with inspiration and imagination.
- One of the world’s busiest performing arts centres.
- The nation’s premier tourism destination.
- A World Heritage masterpiece that belongs to the people of NSW.
- The Opera House is a living work of art.
- A place of possibility and wonder – on and off the stage.
- We bring people together to be uplifted, empowered and entertained.
- Our ambition is to be Everyone’s House.
- We are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care): Everyone feels welcome here, We better understand and connect with the community, We are future ready, We lead and inspire positive change.
Equal Opportunity
- An organisation where diversity of thought and experience is valued, supported and respected.
- We welcome applications from people of all backgrounds, experiences and perspectives, and are committed to building an inclusive and accessible workplace where everyone can succeed.
- The Opera House is an inclusive employer that recognises everyone is unique.
- The organisation welcomes you for who you are – as you are.
- We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace.
- We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.