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About the Role
We are seeking an Appointment Setter (Telesales) to convert qualified leads into sales conversations, supporting our Marketing and Business Development efforts. This role focuses on quality over volume, involving research, informed calls, and booking follow-up meetings with senior team members.
Responsibilities
- Contact warm and qualified leads provided by the Marketing team.
- Conduct approximately 5–10 high-quality calls per week.
- Understand prospect's current situation, priorities, and potential business needs.
- Identify current or future commercial opportunities.
- Book qualified follow-up meetings with our commercial lead.
- Ensure prospects understand the purpose and value of the follow-up conversation.
- Gather useful sales intelligence including business needs, timing, decision-makers, current suppliers, interest in Talent Acquisition support, and potential future opportunities.
- Capture sufficient context for the senior commercial lead to be well-prepared.
- Review each lead and research the company, contact, and relevant context before making contact.
- Review previous Marketing or sales interactions.
- Prioritize leads based on quality, relevance, and potential opportunity.
- Tailor the approach to each prospect rather than relying on generic scripts.
- Send approved follow-up materials after conversations.
- Maintain accurate and useful records in the CRM and/or Notion.
- Record call outcomes, qualification information, next steps, and relevant sales intelligence.
- Flag warm or time-sensitive opportunities for prompt handover.
- Ensure booked appointments include sufficient context for the senior commercial lead.
- The Appointment Setter is not expected to own or manage the full sales cycle, negotiate or close deals, develop sales or marketing strategy, or produce proposals independently.
Requirements
- Confident and professional on the phone.
- Familiar with digital marketing products & services (SEO, Paid Media, Marketing Analytics,...).
- Experience in appointment setting, telesales, business development, recruitment, lead qualification or a similar role.
- Ability to build rapport quickly without sounding overly scripted or sales-driven.
- Comfortable speaking with senior business stakeholders.
- Ability to ask good questions and listen carefully for commercial opportunities.
- Ability to distinguish between genuine buying signals and low-intent interest.
- Organized and disciplined about follow-up.
- Ability to write clear, concise notes that are useful to another salesperson.
- Comfortable working independently with a relatively small lead pool.
- Understand that five well-prepared conversations can be more valuable than fifty low-quality calls.
Skills
- Appointment Setting
- Telesales
- Business Development
- Lead Qualification
- CRM Management
- Sales Intelligence Gathering
- Prospect Research
- Communication
- Active Listening
- Organization
- Time Management
Location
- Australia only
Work Type
- Freelance
- Contractor
- Part-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Not specified
Benefits
- Not specified
About the Company
- We are a technical performance marketing agency that solves tough marketing problems with an engineering mindset to deliver scalable performance and exponential ROI.
- Trust is our guiding principle, and we operate by a Code of Ethics: build trust, act in clients' best interest, invest in team members, and build long-term partner relationships.
Equal Opportunity
- Not specified