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About the Role
As an IT Product Owner – Sales & Legal at Vision IT, you will play a key role in establishing the technical vision and providing breakthrough technical approaches in solving technical challenges. This role will be responsible for owning the roadmap for Vision IT’s Sales and Legal systems, working with stakeholders to understand business needs, prioritizing needs against company initiatives, and ensuring timely delivery of stories and projects.
Responsibilities
- Conduct interviews with stakeholders to define "As Is" and "To Be" process, business and functional requirements in partnership with process owners, SME's and IT partners where appropriate
- Solve complex interaction problems with simplistic approaches, illustrating your solution with user flows, wireframes, and visual mockup
- Develop options and trade-offs around design with associated costs and level of effort estimates
- Participate with application development team in defining and implementing functionality enhancements, user experience and usability
- Effectively collect data on process improvement and performance, develop and implement quantitative, data-driven models for our enterprise business
- Drive the analysis of business and customer requirements to transform them into thought out, well designed initiatives and enhancements
- Collaborate with software developers and technical teams to ensure the successful execution of user requirements
- Develop artifacts to confirm understanding of business requirements, and to document technical approach to those requirements for review and approval
- Work with business users on structuring their inputs, and with IT and Program Management
- Document detailed system requirements, process design flows, Traceability matrix and other documents used in SDLC
- Author functional requirements documents for any relevant systems needed to satisfy the business goals
- Understand work plan/schedules, due dates, activities related to documentation and training, UAT Testing, and cost analysis efforts required by finance, actively tracking all aspects of projects
- Vets recommendations to determine viable options and provides business case to management
- Participates in defining business intelligence requirements for projects and data requests
- Acts as a subject matter expert in the Sales and Legal IT Team
- Creates internal technical documentation
- Consistent exercise of independent judgment and discretion in matters of significance
- Lead UAT sessions with key business users
Requirements
- 7+ years of IT experience, and 2+ years of experience as IT Product/Solution Owner
- Self-motivated to experiment with new technology to continuously challenge the norm
- Solutioning experience with enterprise SaaS platforms, including Salesforce, CPQ, SpringCM and/or Zuora
- Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes
- Experience delivering in scrum, agile methodologies
- Ability to write and communicate detailed documentation (project specifications, requirements, and plans), for both technical and non-technical audiences
- Outstanding quantitative and analytical skills, including ability to conduct outside/inside research, analyze data, and use MS Excel effectively to develop models and drive analyses
- Experience in Systems Administration and/or Systems customization preferably in CRM and CLM platforms
- Familiarity with “Cloud Computing”, Software as a Service (SaaS) model or web technology
- Experience with Salesforce.com is required
- Strong customer service skills, as well as excellent verbal and written communications skills with both highly technical and non-technical people
Skills
- Salesforce
- CPQ
- SpringCM
- Zuora
- Salesforce.com
- CRM
- CLM
- Cloud Computing
- SaaS
- Web technology
- Scrum
- Agile methodologies
- MS Excel
Location
- Radnor, PA
- US
Work Type
- Remote
Experience Level
- 7+ years of IT experience
- 2+ years of experience as IT Product/Solution Owner
Education Level
- Bachelor’s degree or equivalent in an appropriate field
About the Company
- We’re motivated to help people make discoveries in data, share insights, make decisions and act with confidence. Making a difference, both in small and large ways, is our passion.
- At the heart of Vision IT is our Swedish soul, which guides everything from our culture and product design approach to our corporate social responsibility program. It’s what drives us to create a culture of innovation.
- We believe data can change the world. And we believe people can, too
- As part of the organization, and our growing team, you will be in a unique position to impact the future direction the company takes. With approximately 40,000 customers worldwide you will have access to a rich user community to help inform your decisions. Our highly collaborative environment means you will be working with a diverse group of talented people continuously innovating and improving.
Equal Opportunity
- To our communities, to the world, and to you is a core part of the culture at Vision IT. We encourage our employees to participate in our numerous Corporate Responsibility Program initiatives.