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About the Role
The Residential Patrol Agent provides high-level, concierge-style patrol services in San Francisco and surrounding areas. This role involves efficient and timely incident response, ensuring the safety and security of executives and their properties. Agents conduct mobile and on-foot patrols, monitor for hazards and suspicious activity, and report incidents.
Responsibilities
- Follow all established policies, procedures, and protocols related to assigned sites
- Make sound decisions within the scope of established guidelines
- Remain calm and effective under stressful conditions
- Conduct proactive patrols and drive-by security checks at designated properties
- Provide safe and professional transport as required for executives and their stakeholders
- Communicate and interact professionally with all stakeholders
- Respond to emergencies, including fire, medical, hazardous materials, or inclement weather
- Provide exceptional customer service and maintain confidentiality (NDA required)
- Conduct briefings, inventory, and equipment checks
- Document and report incidents to the client’s Security Management Team or Operations Center
- Monitor and report on CCTV and access control systems
- Assist with emergency evacuations or incidents as directed
- Attend scheduled briefings and share relevant updates
- Coordinate with emergency services and law enforcement agencies as necessary
Requirements
- Valid California BSIS security guard card in accordance with state regulations
- Prior law enforcement, military, or high-level security experience (or equivalent) preferred
- Valid California Security Guard Card (must remain current)
- Current CPR, AED, and Basic First Aid certification (must remain current)
- Must successfully complete a background check and drug screening
- Valid Driver’s License and clean driver history
- Must be able to read, write, and communicate effectively in English to perform essential job functions, including writing reports and communicating with clients and management
- Must be dependable, professional, and maintain a positive attitude
- Ability to conduct foot patrol when required
- Ability to climb stairs or ramps as needed
- LEOSA
- Defensive/Evasive Driving certifications
- Prior experience working with executives
Skills
- Excellent customer service and communication skills (soft skills)
- Proficient with technology, including security systems, CCTV, and reporting software
Location
- San Francisco
Work Type
- Full-time
- Part-Time
Experience Level
- Prior law enforcement, military, or high-level security experience preferred
- Prior experience working with executives
Salary/Compensations
- $62 per hour (12 hour shifts- blended hourly rate $72.33/hr)
Benefits
- Health Insurance
- Paid Vacation Time
- Paid Sick Time
- 401k
- Voluntary Dental, Accidental, and Critical Illness Coverage
- Group Life & AD&D Insurance
About the Company
- At Accomplished Security Inc. (ASI), our mission is to deliver top-quality, professional security services that exceed client expectations.
- ASI recruits and manages exceptional personnel from a trusted network of career-oriented security professionals.
- We strive to provide the exceptional service clients expect, at an unprecedented value that allows companies to prioritize safety.
- Our success is built on forging individualized relationships with each client, grounded in mutual respect, trust and inclusion.