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About the Role
Internova Travel Group's UK IT team is seeking a Mid-Level IT Application Support Technician to ensure the smooth operation of critical travel applications. This role involves application support, automation script development, and system administration, contributing to automation and integration efforts within a fast-paced enterprise environment.
Responsibilities
- Application configuration for better stability.
Requirements
- At least 6 years of experience in IT application support, systems administration, or a similar technical role at the enterprise level.
- Proven track record of supporting business-critical applications and infrastructure.
- Expertise in scripting and automation, especially with PowerShell and proficiency in Python.
- Ability to write, debug, and maintain complex scripts to automate tasks and streamline workflows.
- Hands-on experience managing Microsoft Intune in a production environment.
- Familiarity with Microsoft 365 Endpoint Manager components and Azure AD.
- Solid understanding of Windows-based systems and networks.
- Comfort working with Microsoft server technologies, Active Directory, and RESTful APIs.
- Experience with application deployment processes, version control, and basic database querying.
- Excellent analytical and problem-solving abilities with a talent for troubleshooting complex issues.
- Ability to methodically diagnose problems and implement effective solutions under pressure.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Strong foundational knowledge of computing principles and software development lifecycle.
- Effective communication skills, with the ability to explain technical issues to non-technical stakeholders.
- Collaborative team player who can work within a larger IT team, share knowledge, and coordinate tasks.
- Customer-focused attitude to support end-users and deliver a high level of service.
Skills
- PowerShell
- Python
- Microsoft Intune
- Windows-based systems
- Microsoft server technologies
- Active Directory
- RESTful APIs
- Global Distribution Systems (GDS)
- Sabre
- Amadeus
- Galileo
- Travel platform APIs
- Microsoft SCCM/Endpoint Configuration Manager
- Azure DevOps
- Excel
- Power BI
Location
- United Kingdom
Work Type
- Full-time
Experience Level
- Mid-level
- 6+ years of experience
Education Level
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Salary/Compensations
- Salary range developed to comply with pay transparency laws.
- May be eligible for a discretionary bonus program.
Benefits
- Discretionary bonus program based on company's financial goal achievement and individual performance.
About the Company
- Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients.
- Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions.
- Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.
Equal Opportunity
- Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.