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About the Role

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. The Accelerated Growth Team (AGT) program, within the Google Customer Solutions (GCS) organisation, is designed to goal high-potential small and medium business (SMB) customers. It is a dynamic and evolving initiative focused on accelerating customer and business growth. It is a place where you can truly make an impact. In this role, you will accelerate growth, ensure highest customer satisfaction, and deliver goals. You will manage and motivate a team of client-facing and high-performing Googlers. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Assess customer needs and gather feedback to improve existing solutions, and design and iterate workflows and operational plans for large-scale ideas.
• Build team structure, recognize leadership potential, and support career development by enhancing team capabilities.
• Execute projects involving quantitative analysis, industry research, and development.
• Ensure team readiness to deliver complex advertising solutions and foster a culture for advertiser success.
• Engage regional and global stakeholders to improve the support model.

Requirements

• Bachelor's degree or equivalent practical experience.
• 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree.
• Ability to communicate fluently in English and Japanese to engage with local clients and other stakeholders in Japan.

Skills

• Ability to influence and provide experiences and thought leadership.
• Passion for providing consultative solutions with an interest to innovate.
• Ability to motivate, role model, and coach appropriate behaviors for C-level engagement, effective questioning, and objection management.
• Ability to work effectively in a fast-changing environment.
• Ability to take initiative, follow-through, and demonstrate resourcefulness.
• Attention to detail.
• Excellent verbal and written communication skills.
• People management skills.
• Ability to successfully manage team operations, including portfolio management, team building, objectives measurement, and execution.
• Excellent problem-solving skills.
• Highly effective communication skills.

Experience Level

• 11 years of industry experience in advertising, consultative sales, business development, or IT
• 8 years of experience with an advanced degree

Education Level

• Bachelor's degree or equivalent practical experience.