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About the Role
As a Switchgear Field Service Engineer, you will deliver expert on-site support for ABB customers by maintaining, troubleshooting, and optimizing LV/MV switchgear systems. You will ensure high-quality service execution, strengthen customer relationships, and contribute to operational improvements that enhance safety, reliability, and performance.
Responsibilities
- Plan and execute field service work on switchgear and related equipment, ensuring delivery in line with customer orders and expectations.
- Troubleshoot equipment and process failures, recommend corrective and preventive actions, and ensure issues are resolved “first time right.”
- Collaborate with customers on-site to identify operational improvement opportunities and communicate them to the ABB account team.
- Prepare service documentation, reports, and material lists, ensuring all service activities meet ABB quality and safety standards.
- Coach and guide Associate Technicians and Associate Engineers; support training for colleagues and customers when needed.
Requirements
- Electrical engineering degree or equivalent relevant experience in power systems, electrical distribution, or related field
- 3+ years of experience in field service, switchgear maintenance, power distribution equipment, or industrial electrical systems
- Strong technical knowledge of LV/MV switchgear, diagnostics, testing tools, and field service practices
- Ability to work safely, apply risk assessment, and follow established safety and environmental procedures
- Mindset to innovate, take ownership, and drive continuous improvement
- Strong communication skills with ability to build customer trust and deliver excellent service
- Full UK driving license (or relevant local requirement)
Skills
- Switchgear maintenance
- Power distribution equipment
- Industrial electrical systems
- LV/MV switchgear diagnostics
- Testing tools
- Field service practices
- Risk assessment
- Communication skills
Location
- UK
Work Type
- Field Service
- On-site
Experience Level
- 3+ years of experience
Education Level
- Electrical engineering degree or equivalent relevant experience
Benefits
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Private medical cover
- Generous bonus scheme
About the Company
- ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations.
- The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency.
- We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
- For the 6th consecutive year ABB UK has been recognised as a Top Employer in the UK.
- Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.
Equal Opportunity
- Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative.
- That's why we welcome people from all backgrounds and experiences.