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About the Role
Provide proactive, high-level support to C-suite leaders across Technology, Product, and Customer Experience, helping them stay focused, prepared, and effective in a busy global environment. You will work closely with the Senior EA, with autonomy to manage your own priorities, use your judgement, and ask for help or escalation when needed.
Responsibilities
- Manage complex diaries, priorities, and competing demands with sound judgement and strategic lens.
- Act as a trusted gatekeeper, anticipating needs, spotting risks, and keeping leaders focused on high-impact work.
- Coordinate executive meetings, agendas, materials, actions, and follow-up.
- Build trusted relationships with senior stakeholders and support clear, professional communication across a global organisation.
- Prepare and review documents, briefings, updates, and communications for leadership discussions and decisions.
- Plan domestic and international travel, including complex itineraries, time zones, and last-minute changes.
- Support global ways of working, including occasional early or late meetings for international teams or travelling executives.
- Coordinate team meetings, offsites, leadership sessions and hackathons, including logistics and follow-up.
- Partner with the Senior EA to the CEO, provide cover during periods of leave and help improve EA ways of working.
Requirements
- Proven experience supporting senior executives or C-suite leaders in a complex, global, or high-growth environment.
- Strong judgement, discretion, and confidence in prioritising, gatekeeping, and making decisions with appropriate support and context.
- Excellent organisation, attention to detail, and follow-through across multiple priorities.
- Commercial awareness and curiosity about business context, customers, and decision-making.
- Strong stakeholder management and communication skills, including drafting polished updates, briefings, and correspondence.
- A calm, adaptable, and solution-focused approach in a fast-moving or ambiguous environment.
- Confidence using Microsoft 365 and other collaboration, scheduling, and productivity tools.
- Willingness to use AI to augment work and seek productivity gains.
Skills
- Microsoft 365
- Collaboration tools
- Scheduling tools
- Productivity tools
- Stakeholder management
- Communication
- Drafting correspondence
- AI augmentation
Location
- London, UK
Work Type
- Permanent
- Full Time
- Remote
- Hybrid
Experience Level
- Senior executive support
Salary/Compensations
- Competitive salary
Benefits
- Annual discretionary bonus
- Private medical insurance
- Life and income protection
- 24-days annual leave
- Enhanced parental leave
- Tailored learning and development opportunities
- Flexible working hours
- Remote-work opportunities
About the Company
- Gentrack transforms energy and water utilities with innovative solutions.