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About the Role
The GPMO Program Manager provides leadership across the full lifecycle of IT and Product initiatives, guiding teams from robust program planning through to effective execution. The role ensures programs are delivered on schedule, at high quality, and in alignment with established business and technical objectives. In close partnership with Product Management and IT, the Program Manager serves as a key cross‑functional leader, aligning stakeholders, driving decisions, and orchestrating the work required to bring offerings successfully to market. This role is measured on the consistent delivery of high‑quality, objective‑aligned outcomes. It demands disciplined, proactive communication, structured planning, and strong problem‑solving capabilities. The ideal candidate brings analytical strength to anticipate challenges, identify risks, and recommend effective solutions, paired with a resilient, “can‑do” mindset suited to fast‑paced, evolving environments with distributed teams.
Responsibilities
- Creates, optimizes, and drives structured schedules and milestone program plans across product releases, product launch teams and programs
- Sets and meets deadlines with quality deliverables, effectively adapting and modifying plans based on changing data or conditions
- Holds program team members accountable for their commitments, milestones, resources, and deliverables
- Anticipates, identifies, documents, and manages key program risks, proposing appropriate mitigation and contingency plans and communicates in a timely manner to stakeholders and senior management
- Identifies program dependencies and tracks and reports on their progress
- Proposes workable solutions to problems by analysing business and technical trade-offs among alternatives, and uses objective judgment and influence to formulate and drive consensus on recommendations
- Frames communication and discussions for the intended audience, with appropriate context and line of sight
- Ensures that the appropriate documents exist and are broadly communicated to drive shared vision among the program teams
- Creates clearly understandable & actionable success criteria, objectives, and requirements and communicates them to the team
- Conducts and effectively facilitates program team meetings to update status, and identify and resolve issues
- Achieves quality results through strong team interaction, effective cross-group collaboration and taking ownership of the success of the initiative
Requirements
- Strong planning acumen, able to prioritize effectively and operate as a proactive self‑starter focused on delivery outcomes.
- Exceptional communication skills, anticipating information needs, ensuring teams are well‑informed, and presenting confidently to executives and cross‑functional leaders.
- Analytical and strategic thinker, able to synthesize insights from disparate information and translate them into clear actions, decisions, and mitigation plans.
- Sound decision‑making ability, even in ambiguous situations; considers upstream/downstream impacts and balances long‑term and short‑term objectives.
- Highly organized and detail‑oriented, with a proven ability to manage multiple priorities and drive clarity in complex environments.
- Strong leadership presence, capable of motivating teams, resolving conflict, and fostering a culture of accountability, trust, and continuous improvement.
- Resilient and adaptable, comfortable working in fast‑paced, evolving environments with distributed teams.
- Ability to coach and develop talent, helping team members grow their skills, confidence, and impact.
- Experience delivering complex IT programs and programmes across infrastructure, cloud, networking, security, workplace technology, or enterprise applications.
- Experience managing technical dependencies, environments, release schedules, migrations, upgrades, and service transition activities.
- Ability to interpret technical concepts and translate them into clear business-focused communications and decisions.
- Experience working with geographically dispersed technical teams and third-party vendors to deliver technology solutions.
- 3+ years’ experience working in a software development or technology driven environment.
- 8+ years’ experience delivering complex IT programs and programmes within enterprise environments, with a proven track record of successful delivery across multiple workstreams and stakeholders.
- Experience working with Product and Engineering teams is highly beneficial.
- Ideally experience in utilising JIRA for Program Management.
Skills
- Program Management
- Product Management
- IT
- Cross-functional leadership
- Stakeholder alignment
- Decision driving
- Orchestration
- Communication
- Planning
- Problem-solving
- Analytical thinking
- Risk identification
- Risk mitigation
- JIRA
Location
- London
- Sleaford
Work Type
- Hybrid
- Remote
Experience Level
- 3+ years experience in a software development or technology driven environment
- 8+ years experience delivering complex IT programs and programmes within enterprise environments
Education Level
- BA/BS in Business, Computer Science, Engineering, Information Systems or a related area, or equivalent program/program management experience
- PMP or PRINCE2 certification is highly desired
Benefits
- Office breakfasts
- Quarterly lunches
- Virtual social events
- Employee-led groups (DEI committee, employee resource groups, Pride Event Group)
- Private Medical Insurance
- Health Cash Plan
- Competitive Personal Pension plan
- Parental Leave
- 25 days of annual leave
- Bank Holidays
- 15 hours of "Flex Time Off"
- Income Protection Plans
- Tuition Reimbursement Schemes
- Flexibility to work from anywhere in the world for two weeks out of the year
About the Company
- MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
- Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated.
- We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
- At MRI, one of our core values is to strive to amaze.
- Amazing growth requires amazing employees.
- We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply.
Equal Opportunity
- MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
- We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.