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About the Role
Responsible for the oversight of all driver owner/operator activities, including pick-up and delivery, port interaction, governmental regulations, customer service, reporting, and continuous improvement.
Responsibilities
- Perform active role in dispatching and tracking of port and store delivery and LTL drivers.
- Works directly with warehouse operations managers to facilitate an efficient and profitable flow of product.
- Overall responsibility for the efficient operation of the dispatch, customer service, brokerage and maintenance divisions of the transportation department.
- Efficient, timely and effective utilization and maintenance of assigned equipment.
- Maintain expected service outlined in customer service level agreements.
- Minimize driver turnover.
- Maximize revenue per truck, minimize deadhead and minimize turndowns.
- Minimize excess transportation and maintenance costs.
- Maintain proficiency in trends and technology applicable to respective transportation activities.
- Ensure maximum communication and coordination between the dispatch, drivers, brokers, customer service and maintenance functions and other company departments.
- Ensure that the needs of the customers are known, respond to them, and report problems to the Transportation Manager.
- Ensure compliance with DOT, FMCSA and OSHA regulations.
- Follow and monitor port activity.
- Performs other duties as assigned.
Requirements
- Two (2) years or more related experience and/or training or equivalent combination of education and experience.
- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required.
Skills
- Strong knowledge of trucking processes, technology, transportation, and supply chain management.
- Excellent communication and customer interaction skills
- Ability to assess problem, determine root cause, and work to resolution with a team.
- Self-starter: ability to work independently
- Functional experience in warehousing, transportation, and supply chain management
- Flexible work schedule some evening and weekend coverage required.
- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
Location
- Chester, NY
Work Type
- Full-time
Experience Level
- 2+ years related experience
Salary/Compensations
- $60,000 to $66,000
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
- Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
About the Company
- When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
- At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
- Your Voice. Your Success. The Future We Build Together.
Equal Opportunity
- Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
- All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.