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About the Role
The Operations and Visual Manager is a key member of the store leadership team, responsible for ALO’s operational and visual strategy within the store. This role focuses on inventory management, labor planning, scheduling, and visual execution to ensure efficient and effective store operations, with the primary goal of maintaining a customer-ready environment at all times.
Responsibilities
- Oversee and support the execution of key operational and visual processes.
- Investigate and identify root causes of inventory accuracy issues, escalating process or system gaps with the General Manager.
- Champion strong visual standards for the salesfloor by leveraging business performance data.
- Support sell-through management by ensuring inventory count accuracy and coordinating labor for efficient product deliveries.
- Support a safe work environment and efficient operation.
- Represent the business in meetings and on conference calls, in partnership with the General Manager.
- Review, monitor, and partner with the General Manager to manage the budget, reporting, and other business data, including metrics and informing planning processes.
- Plan for future business needs to protect optimal performance.
- Ensure the Operations and Visual team embodies ALO's mission and guiding principles.
- Lead the team through accountability, continuous coaching, talent development, and effective communication.
- Establish internal and external talent pipelines through succession planning and recruitment strategy.
- Create effective schedules that prioritize business strategy, in partnership with the General Manager.
- Oversee the execution of Flow experience deliverables on the ALO Sales and Service Model, protecting operational efficiency.
- Collaborate and implement the General/Store Manager’s vision and work cross-functionally with business partners to support organizational goals and achieve key performance indicators.
- Demonstrate the ability to navigate the organization balancing business needs and brand culture.
Requirements
- 3-5 years of retail or related industry leadership experience.
- Working knowledge of MS Office (Word, Excel and Outlook).
- Extraordinary interpersonal and communication skills, both verbal and written.
- Agile with the ability to handle multiple tasks in a changing environment.
- Highly motivated by driving business in a fast-paced, innovative environment.
- Business owner mindset with an entrepreneurial spirit.
- Independent work ethic, time management skills, and personal accountability.
- Aligns with and embodies ALO’s Guiding Principles.
- Proof of right to live and work in country from start of employment.
Skills
- Inventory management
- Labor planning
- Scheduling
- Visual execution
- Business performance data analysis
- Sell-through management
- Budget management
- Talent development
- Recruitment strategy
- Communication
- Interpersonal skills
- Time management
- MS Office Suite
Location
- Onsite
Work Type
- Full-time
Experience Level
- Leadership
Salary/Compensations
- $60,000 - $76,000/ year
Benefits
- Generous ALO employee discount
- Free membership to ALO Wellness Club
- Access to hundreds of streaming fitness and yoga classes
- Competitive medical, dental and vision plan options
- Free virtual access to mental health providers
- New parent support for employees and dependents
- 401K with company matching
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
- Commuter benefits
About the Company
- Mindful movement is at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.