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About the Role
Lead the relationship with Currys, a major UK brand, shaping impactful social media strategies. As a senior member of the Client Services team, you will foster trusted partnerships, influence account direction, and drive client and colleague success.
Responsibilities
- Lead the day-to-day relationship with Currys, acting as a trusted advisor to senior stakeholders.
- Provide clear and informed counsel to clients.
- Shape integrated social strategies aligned with marketing objectives, platform developments, audience behaviors, and cultural trends.
- Guide campaigns across organic social, paid media, influencer marketing, and creative content, focusing on quality, innovation, and measurable impact.
- Translate client briefs into clear scopes, budgets, timelines, and work processes.
- Collaborate with project teams to ensure timely delivery.
- Unite creative, production, strategy, and paid media teams to deliver high-quality work.
- Manage account health and profitability, identifying growth opportunities and mitigating risks.
- Support and develop colleagues through clear direction, constructive feedback, and collaboration.
Requirements
- Significant relevant experience in client services within a social agency, creative agency, or leading brand environment.
- Strong knowledge of the social media landscape, including platform behavior, community insight, and cultural context.
- Ability to build credible, consultative relationships with senior clients.
- Experience guiding senior clients through complex decisions with clarity and diplomacy.
- Experience developing social strategies and overseeing integrated campaigns from brief to evaluation.
- Sound commercial judgment, including experience managing scopes, budgets, resourcing, and account growth.
- Clear written, verbal, and presentation skills.
- Ability to translate complex information into focused recommendations.
- Collaborative and supportive mindset.
- Experience helping colleagues develop while taking ownership of shared outcomes.
Skills
- Social media strategy
- Integrated campaign management
- Client relationship management
- Commercial acumen
- Team leadership
- Communication
- Presentation skills
- Budget management
- Team development
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Fabric is a social agency focused on community and culture, creating social ecosystems that engage audiences.
- Fabric is seeking an Account Director to lead the relationship with Currys.