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About the Role

As an Entry Into Service Worker, you'll be the first point of contact for individuals beginning their recovery journey, ensuring they feel heard, understood, and supported. You will play a vital role in helping people access treatment and support quickly, safely, and effectively, engaging with individuals at the point they enter the service and connecting them to the right support.

Responsibilities

Welcoming and engaging people entering treatment and recovery services.
Completing screening assessments and gathering information to support care planning.
Supporting individuals through the early stages of their recovery journey.
Delivering harm reduction advice, guidance and practical interventions.
Identifying safeguarding concerns and undertaking risk assessments where required.
Maintaining accurate, timely and high-quality case records.
Working collaboratively with colleagues and external professionals.
Supporting individuals to access wider services, including healthcare, housing, wellbeing and community support.
Promoting recovery-focused, trauma-informed and person-centred approaches throughout your work.

Requirements

Experience working with vulnerable adults, communities or individuals facing complex challenges.
Excellent communication and engagement skills.
The ability to build trust and rapport quickly.
Strong organisational skills and attention to detail.
An understanding of safeguarding, confidentiality and professional boundaries.
The ability to work effectively as part of a multidisciplinary team.
A genuine passion for helping people make positive and sustainable changes in their lives.
Applicants must already have the right to work in the UK at the time of application.
This role is not eligible for visa sponsorship.

Skills

Communication
Engagement
Building trust and rapport
Organisation
Attention to detail
Safeguarding
Confidentiality
Professional boundaries
Teamwork
Substance misuse
Mental health
Criminal justice
Housing
Homelessness
Healthcare
Community support

Location

Bromley

Work Type

Fixed-Term Contract
37.5 Hours per Week

Experience Level

Entry Level

Salary/Compensations

CGL points 23 to 28 (£28,557.79 - £32,802.41) pro rata
Outer London Weighting (£2,250.61) pro rata

Benefits

25 days annual leave plus Bank Holidays, increasing to 30 days with service.
A paid Wellness Hour each week.
Access to our Wellness Hub and Employee Assistance Programme.
A contributory pension scheme.
Ongoing learning and development opportunities.
A supportive and inclusive working environment.
Access to a wide range of employee benefits and discounts.

About the Company

At Change Grow Live, you'll join a national organisation driven by purpose, evidence and compassion.
You'll work alongside passionate colleagues who are committed to improving lives and strengthening communities.
Our work is guided by two ambitions: Built on Evidence and Compassion, and Rooted in Communities.
We combine expertise, innovation and lived experience to deliver services that create meaningful and lasting outcomes.
We work alongside local partners and communities to improve wellbeing, tackle inequalities and create opportunities for people to thrive and succeed.
We are committed to creating the conditions for success for everyone who works and volunteers with us, fostering inclusive cultures where people feel valued, supported and empowered to make a difference.