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About the Role
TeamMate is a leading provider of software solutions for audit, risk, compliance, and governance. As a Senior Solution Consultant, you will support the sales process by understanding customer needs and demonstrating how TeamMate's solutions address their challenges, focusing on the IT GRC market. You will act as a subject matter expert, translate requirements into compelling demonstrations and proposals, and contribute to RFPs and other sales activities. As a senior team member, you will also contribute to industry thought leadership, marketing, product strategy, and best practices.
Responsibilities
- Partner with Account Executives and sales teams throughout the sales cycle to understand customer requirements, challenges and objectives.
- Lead discovery conversations to identify customer needs and translate complex business requirements into appropriate solution strategies.
- Deliver compelling, tailored demonstrations of TeamMate solutions, clearly articulating business value and demonstrating how the platform can support the customer's IT GRC objectives.
- Contribute to RFPs, RFIs, tenders, proposals and other customer-facing sales documentation.
- Identify potential implementation risks and work with customers and internal stakeholders to develop appropriate mitigation strategies.
- Support proof-of-concept activities and other customer engagements where required.
- Build credibility and trusted relationships with senior customer stakeholders and act as a subject matter expert throughout the sales process.
- Develop and maintain strong expertise in TeamMate's products, functionality and competitive positioning.
- Stay current with IT GRC trends, regulatory developments, industry standards and emerging best practices, understanding their implications for customers.
- Develop a strong understanding of how organizations design and operate IT GRC programmes and how technology can support these processes.
- Provide constructive feedback to Product Management on customer requirements, market trends, product enhancements and opportunities that could support future revenue growth.
- Identify opportunities to improve presales processes, methodologies, demonstrations and supporting materials.
- Share knowledge, expertise and best practices with colleagues to strengthen the wider Solution Consulting team.
- Represent TeamMate at industry conferences, customer events and other external engagements.
- Support webinars, thought leadership content and other marketing initiatives focused on IT GRC and related industry topics.
- Contribute to the development of presentations, sales enablement materials and other customer-facing content.
- Help strengthen TeamMate's position and reputation within the IT GRC market.
- Work collaboratively with Sales, Product Management, Marketing, Professional Services and other internal teams to deliver a consistent customer experience.
- Contribute to team and departmental objectives and actively participate in meetings, planning and knowledge-sharing activities.
- Demonstrate Wolters Kluwer's values: Win as a Team, Make it Better, Aim High and Deliver, and Focus on Customer Success.
- Maintain accurate activity and pipeline reporting in line with management requirements.
- Perform other duties as assigned by your manager.
Requirements
- Bachelor's degree or equivalent professional experience.
- Proven experience in a Presales, Solution Consulting or similar consultative customer-facing role, ideally selling complex B2B software solutions within the IT GRC market.
- Alternatively, significant experience as an IT GRC practitioner, with responsibility for implementing, managing or using GRC technology as part of an IT GRC programme.
- Strong understanding of IT GRC concepts, processes and business requirements, with the ability to translate these into technology solutions.
- Experience working with senior stakeholders, ideally including the CISO organisation, Information Security, Risk, Compliance, Audit or related functions.
- Demonstrable experience delivering software demonstrations and presentations to a range of audiences, including senior stakeholders.
- Strong analytical and problem-solving skills, with the ability to break down complex problems and develop practical, customer-focused solutions.
- Excellent written and verbal communication skills.
- Strong facilitation, influencing and stakeholder-management skills.
- High level of proficiency in Microsoft Office, including Outlook, PowerPoint and related applications.
- Business-level or native German and English language skills.
- Additional European languages would be advantageous.
- Customer-focused, commercially aware and passionate about delivering value.
- Confident and credible when engaging with senior stakeholders.
- Curious and able to quickly understand complex business and technology environments.
- Strong critical thinker with a structured and analytical approach to problem solving.
- Resilient, adaptable and comfortable managing multiple priorities in a fast-paced environment.
- Self-motivated, organised and able to work independently while contributing effectively to a collaborative team.
- Strong presenter with the ability to simplify complex concepts and communicate effectively with different audiences.
- Collaborative and influential, with the ability to drive outcomes without always requiring consensus.
- Professional, reliable, driven and results-oriented.
- Candidates must participate in interviews without the assistance of AI tools or external prompts.
- Use of AI-generated responses or third-party support during interviews will be grounds for disqualification.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills
- IT GRC
- Presales
- Solution Consulting
- B2B software solutions
- GRC technology
- Software demonstrations
- Presentations
- Analytical skills
- Problem-solving
- Written communication
- Verbal communication
- Facilitation
- Influencing
- Stakeholder management
- Microsoft Office
- Outlook
- PowerPoint
- German language
- English language
Location
- Remote
- Onsite
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent professional experience
About the Company
- TeamMate is part of Wolters Kluwer CP&ESG.
- TeamMate provides software solutions that help organizations manage audit, risk, compliance and governance more effectively.
- TeamMate is a highly configurable Governance, Risk and Compliance (GRC) platform designed for internal audit, risk, internal control, compliance and IT GRC professionals.