Network Control Talent Pool at easyJet | GB | Rezi

Network Control Talent Pool at easyJet

Network Control Talent Pool

easyJet · GB

2 weeks ago

Network Control Talent Pool

easyJet · GB

16 days ago
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About the Role

easyJet is building a talent pool for future opportunities within its Network Control teams. This is an expression of interest for upcoming vacancies, allowing candidates to be considered for roles at the heart of the operation.

Responsibilities

  • Supporting the safe and efficient operation of the airline.
  • Monitoring operational performance and responding to changing conditions.
  • Managing operational disruption and implementing recovery solutions.
  • Supporting crew allocation and operational compliance.
  • Coordinating customer welfare and communications during disrupted operations.
  • Working collaboratively with multiple stakeholders across the business.
  • Monitoring external factors which could impact the flying programme.
  • Taking proactive action to minimise operational impact and maintain service levels.
  • Ensuring legal, regulatory and company compliance requirements are met.

Requirements

  • Experience in an operational, customer service, logistics, aviation, planning, scheduling, transport, emergency response, contact centre, or similarly fast-paced environment.
  • Enjoy solving problems and making decisions in real time.
  • Thrive in environments where priorities can change quickly.
  • Strong communication skills and enjoy working with a variety of stakeholders.
  • Passionate about delivering the best possible customer experience.
  • Can work a rotating shift pattern covering days, nights, weekends and public holidays.
  • Experience working in a fast-paced environment where decisions need to be made quickly and accurately.
  • Strong organisational skills and attention to detail.
  • Excellent communication and stakeholder management skills.
  • The ability to remain calm, resilient and focused under pressure.
  • Confidence managing changing priorities and operational challenges.
  • A collaborative approach and ability to build effective working relationships.
  • A commitment to safety, compliance and operational excellence.
  • Flexibility to work a 24/7 shift pattern.
  • Carrying out work in compliance with easyJet policies, processes and procedures.
  • Reporting any actual or potential situations that could pose a risk to customers, people, operation, assets or reputation.
  • Supporting investigations that seek to improve safety, security and compliance performance.
  • Acting and behaving in a safe and responsible manner at all times.

Skills

  • Communication skills
  • Stakeholder management
  • Problem-solving
  • Decision-making
  • Adaptability
  • Customer service
  • Organisational skills
  • Attention to detail
  • Resilience
  • Focus under pressure
  • Collaboration

Location

  • Luton
  • London Gatwick

Work Type

  • Full-time
  • Shift work
  • 24/7 shift pattern

Salary/Compensations

  • Up to 20.25% maximum bonus

Benefits

  • 5% pension contributions
  • Medical Cash Plan
  • Excellent staff travel benefits
  • 25 days of annual leave plus bank holidays
  • Annual credit towards an easyJet holiday
  • Various flexible benefits and extras

About the Company

  • easyJet is a FTSE listed, £multi-billion low-cost airline serving tens of millions of customers annually.
  • The company operates over 1,207 routes, connecting 38 countries across Europe, and employs over 18,000 colleagues.
  • easyJet's mission is to make low-cost travel easy by connecting people to what they love using Europe's best airline network, great value fares, and friendly service.
  • The company's Promise Behaviours are Safe, Bold, Welcoming and Challenging.

Equal Opportunity

  • easyJet is dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe.
  • We welcome candidates from all backgrounds.
  • If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact ma.recruitment@easyjet.com.
  • We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.